FRONT DESK ADMINISTRATOR

Flik Hospitality Group Salary : $60000 / YR-$70000 / YR Other Forms of Compensation : What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish. Job Summary As the first point of contact for clients, executives, and guests, The Front Desk Administrator is responsible for establishing a warm, welcoming and professional atmosphere at all times. Located on the top floor at the entrance to the Conference Center, the Front Desk Administrator sets the tone for a seamless and efficient operation, while ensuring the overall coordination of a busy conference floor. This position interacts with a diverse group of employees and visitors requiring exceptional communication skills, poise and the ability to thrive in a fast-paced, client-facing setting. Job Responsibilities- Serve as a trusted ambassador of the brand, warmly greeting and assisting all guests and visitors with enthusiasm and professionalism. Create rapport with visitors with a smile and maintaining eye contact throughout the interaction. - Work together with other members of the Conference Services team to ensure that every guest has a personalized experience. - Follow established procedures with regards to both expected and unexpected arrivals. Register all guest activity and liaise with other centers including in-house security and facilities to maintain a secure workplace. -Answer telephones in a friendly, professional manner; efficiently take messages, transfer calls and handle all inquiries.-Act as an overall Hospitality Services resource to guests, visitors, and employees; provide wayfinding, transportation and amenities information within building and the surrounding neighborhood.-Stand during peak business hours and when greeting guests.-Have a thorough understanding of the emergency procedures and being prepared to carry out designated tasks in the event of a fire or other emergency.-Adhere to uniform and grooming policies.-Assist with coverage in other locations as needed; adhere to flexible schedules to meet business demands.-Capacity to take on additional duties as assigned; additional adjustments or responsibilities may be changed or added as necessary. Key Competencies-A genuine sense of hospitality, with a commitment to delivering the Platinum Service® Standard in all aspects of the job. Anticipate visitor's needs to create a unique and personalized experience.-The ability to stay calm and organized while working under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment.-Excellent listening and oral communication skills, and confidence when interacting with a diverse group of visitors and employees. -Basic computer skills and knowledge of office technology / equipment. Ability to quickly learn new tools and programs.-Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details.-Discreet, ethical and committed to maintaining a high degree of confidentiality.-A consistently professional approach, with a mindset to take ownership and responsibility within and outside one's job domain.-A high school graduate, with some college preferred. Two to three years' experience in a client service or reception position within a hospitality or corporate environment. Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story (http : / / www.compass-usa.com / our-story / ) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Associates at Flik Hospitality are offered many fantastic benefits. + Medical + Dental + Vision + Life Insurance / AD + Disability Insurance + Retirement Plan + Paid Time Off + Holiday Time Off (varies by site / state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) + Paid Parental Leave + Personal Leave Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https : / / www.compass-usa.com / wp-content / uploads / 2023 / 08 / 2023\_WageTransparency\_FlikHospitality.pdf) for paid time off benefits information. Req ID : 1433853 Flik Hospitality Group HILARIA KWAKUMEY [[req_classification]]