Bilingual Medical Receptionist

Bilingual Medical Receptionist (English / Spanish)

Robert Half is seeking a Bilingual Medical Receptionist to support a compassionate and community-focused mental health and social work practice in Hyattsville, MD. This role is perfect for someone who enjoys helping others, thrives in a client-facing environment, and has a passion for mental health and social service work.

Key Responsibilities :

Greet and check in clients in a warm, professional manner-ensuring a welcoming environment for all patients.

Answer and route phone calls, schedule appointments, and manage calendars for therapists and social workers.

Maintain and update patient information in electronic health record (EHR) systems with accuracy and confidentiality.

Verify insurance information and process co-pays or billing inquiries.

Support intake coordination, including distributing and collecting forms and explaining policies to new clients.

Communicate clearly and compassionately with clients and families, both in English and Spanish.

Coordinate with clinical and administrative staff to ensure smooth office operations.

Assist with general office duties including filing, data entry, and correspondence.

Requirements : Qualifications :

18 months of experience in a medical, mental health, or social service office setting.

Bilingual fluency in English and Spanish (required).

Strong interpersonal and communication skills with a calm, empathetic demeanor.

Familiarity with EHR or practice management systems preferred.

Excellent attention to detail, organization, and multitasking abilities.

High school diploma required; associate degree or medical office certification preferred.