Care Coordinator

A company is looking for a Care Coordinator (Contract).

Key Responsibilities

Provide timely technical and product support to members via various communication channels

Collaborate with clinical team members to ensure accurate information is conveyed to members

Document all member interactions and manage up-to-date member information while respecting confidentiality

Required Qualifications

2+ years of experience in customer service in a healthcare setting

Proficiency in using customer service and healthcare platforms for communication and documentation

Ability to multitask and manage priorities in a fast-paced environment

Familiarity with insurance processes and managing confidential patient data in compliance with HIPAA

Willingness to work flexible hours, including early mornings, evenings, or weekends