IT New Market Implementation Lead

CareSourceDayton, Ohio, United States

3 days ago

Job type

Full-time

Job description

Job Summary :

The IT New Market Implementation Lead has program management and strategic responsibilities related to driving the delivery of software solutions across the CareSource ecosystem for merger & acquisitions, as well a new and expansion states. This role will collaborate with various teams, including development, testing, and business operations, to ensure the successful delivery of integrated software solutions. This role will also interface with other program managers, Agile leaders, and suppliers to create structure and processes that allow for implementations at scale.

Essential Functions :

Work closely with the Data Architecture, Enterprise Program Management Office, Implementation Management Office, and Business Partners, to ensure new state implementations and member integrations are delivered per scope, budget, and quality
Help manage how the IT New Market Implementation team and partnering teams work together to complete multi-year strategic and operational plans
Help manage continuous improvement initiatives within the IT implementation process, leveraging feedback, lessons learned, and best practices to optimize efficiency, effectiveness, and outcomes
Research, self-train, and make recommendations regarding IT portfolio management and agile best practices, and tools and techniques that would drive business value
Support that all IT implementation activities comply with relevant regulatory requirements, industry standards, and organizational policies, maintaining data privacy, security, and confidentiality
Identify potential risks and challenges associated with IT implementation initiatives and develop effective mitigation strategies to address them proactively, minimizing disruption and ensuring project success
Communicate regularly with executive IT and business leaders, key stakeholders, providing updates on project status, challenges, and successes. Prepare and present comprehensive reports and presentations to executive leadership and relevant stakeholders.
Support all activities surrounding operating budgets for implementations and ensure forecasts and timekeeping are timely and accurate, and within established budgetary guidelines
Drive all aspects of IT implementation projects, including planning, scheduling, budgeting, risk management, and monitoring progress against key milestones and deliverables
Drive the creation and adoption of workflows and automation to manage multiple implementations
Lead any organization change management support functions
Partner or create standards for reporting and executive communications
Perform any other job-related instructions, as requested

Education and Experience :

Bachelor's degree or equivalent years of relevant work experience is required

Master's degree is preferred

Minimum of ten (10) years of IT related experience is required

Minimum of five (5) years leadership experience required

Experience in a key role within SAFe Agile, such as Product Owner or Scrum Master required

Experience in a key role within enterprise large scale agile framework, such as SAFe Agile, Lean, or Kanban, experience is preferred

Experience in driving and creating structure and workflows on programs

Familiarity of the healthcare payer industry and knowledge of Medicaid and Medicare is preferred

Competencies, Knowledge, and Skills :

Understand the overarching business model as well as the intricacies and nuances of the functional business areas

Work in a fast-paced environment with the ability to adapt and change priorities as the business needs change

Demonstrated competence in large scale implementations, IT project management, business architecture and business analysis with strong abilities in relationship management

Ability to make decisions and recommendations which are clearly linked to the organization's strategy and financial goals, reflecting an awareness of external dynamics

Proven ability to demonstrate attention to detail as needed to drive progress

Workflow management skills and process improvement

Excellent communication, business planning and presentation skills

Strong business acumen, the ability to explain technology solutions in business terms, establish rapport and persuade others

Superior analytical, evaluative, problem solving and decision making abilities

Ability to effectively interact at all organizational levels working with stakeholders and external partners

Proficient in Microsoft Office tools, including Project, Word, PowerPoint, Visio and Excel

Proficient with Azure Dev Ops, ServiceNow, Microsoft Teams, Power Automate, Power BI

Licensure and Certification :

None

Working Conditions :

General office environment; may be required to sit or stand for extended periods of time

Compensation Range :

$110,800.00 - $193,800.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type : Salary

Competencies :

Create an Inclusive Environment

Cultivate Partnerships

Develop Self and Others

Drive Execution

Influence Others

Pursue Personal Excellence

Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.

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Implementation Lead • Dayton, Ohio, United States

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