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Rep - Patient Relations
Rep - Patient RelationsUnityPoint Health • Cedar Rapids, United States
Rep - Patient Relations

Rep - Patient Relations

UnityPoint Health • Cedar Rapids, United States
16 days ago
Job type
  • Full-time
Job description

Overview

AbbeHealth Services is a regional nonprofit organization dedicated to providing mental health and aging services that help individuals achieve their optimum levels of independence and success.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

  • Is aware of department compliance requirements for federally funded healthcare programs (eg. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of department or administrative staff.
  • Purposefully conducts all aspects of the job in an ethical manner in support of the organization’s commitment to ethical behavior in all areas of personal and professional activity.
  • Meet with individuals in their homes and in the community to assist with developing healthy coping skills, improving relationships with family/friends, accessing resources, and managing mental health symptoms
  • Communicate effectively with clients, teammates, and other professionals verbally and in writing
  • Adhere to documentation requirements including progress notes, reports, crisis plans, and treatment plans
  • Manage schedule to meet client needs and productivity requirements
  • Address co-occurring issues such as substance use, physical health conditions, poverty, etc.
  • Demonstrates a positive cooperative attitude, flexibility, and a willingness to change to meet department goals.
  • Performs additional duties as may be assigned to ensure complete service to all customers.

Qualifications

Education

Bachelor’s Degree with at least 30 semester hours in a human services field required.

Qualifications/Experience

Compassion, creative problem solving skills, recovery oriented approach and Iowa Driver’s License required.

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Rep - Patient Relations • Cedar Rapids, United States

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