Description
Job Description:
Title: Senior Account Manager - Commercial Lines
Work Mode: Remote (Florida and Eastern Time Zone Only) | Location/Supporting: Jupiter, FL | Book Focus: Condos, Construction, Contractors
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team.
Key Responsibilities:
Technical Competence: Maintain a high degree of technical competence and industry expertise.
Team Leadership: Direct daily activities and workflow of the account management team.
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.
Policy Management: Manage policy expirations and renewals.
Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Policy Compliance: Stay updated on company policies and procedures.
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.
Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
5+ years of account management experience, or 7+ years in the insurance industry
Thorough knowledge of insurance brokerage and client needs
Required active licensing; professional designation (CIC or equivalent) preferred
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service, communication, multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is 85-105K annually, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Senior Account Manager- Commercial Insurance (Remote) • Atlanta, GA, US
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Commercial Lines Account Manager.Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.Brown & Brown is seeking ... Show more
We are looking for INDEPENDENT LIFE INSURANCE AGENTS who are ready to learn the business, work hard, have fun, and build a legacy for themselves instead of working for someone else’s dream! Start a... Show more
Compensation: Varies per assignment.Location: Remote (USA) Company: ProductReviewJobs Thank you for your interest in becoming a Paid Product Tester.This opportunity is for completing market res... Show more
Senior Commercial Lines Account Manager (Healthcare).A growing, well-established insurance brokerage in the Southeast is seeking an experienced Senior Commercial Lines Account Manager to join its H... Show more
Job Type: Full-Time/Part-Time/Commission-Based.GIA Legacy Planning is a client-focused insurance agency.Our culture is built on integrity, mentorship, and professional growth.We specialize in custo... Show more
Senior Client Manager, Business Insurance.Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations an... Show more
Title: Senior Account Manager - Commercial Lines.Remote/ Eastern and Central Time Zones Only.Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company... Show more
A growing insurance company in Atlanta, Georgia is seeking motivated and licensed life insurance agents to sell final expense products to the senior market.Both full-time and part-time positions ar... Show more
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Massey Services Account Manager.Based in Orlando, Florida, Massey Services is one of the nation's largest and most respected service companies, with a history of providing quality service for more ... Show more
Zan McBride - State Farm Agency, located in Fayetteville, GA has an immediate opening for a full-time Licensed Insurance Sales Professional.We are an award winning State Farm agency focused on fulf... Show more
Commercial Lines Account Manager (Senior Living/ Senior Care Vertical).Propel, an Alera Group company, is looking for a Commercial Lines Account Manager (Senior Living/ Senior Care vertical) to joi... Show more
Tycho Insurance is a full-service independent insurance agency offering commercial lines and employee benefits coverage to businesses nationwide.Founded in 2009, we have built a reputation for resp... Show more
Layr is an Atlanta-based, rapidly growing Insurtech dedicated to enabling commercial insurance brokerages to serve their clients better.At Layr, we are at the forefront of designing, developing, an... Show more
Licensed Property & Casualty Insurance Agent - Remote USA.Your potential has a place here with TTEC’s award-winning employment experience.Licensed Property & Casualty Insurance Agent working remote... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Award-winning, inclusive, top workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.More than 11,000 of the industry's brightest talent drive our efforts to ... Show more
About Delta-Q Technologies :Delta-Q Technologies ( www.OEMs) of electric vehicles and industrial equipment.Delta-Q's unique blend of engineering capability in high-efficiency power electronics and ... Show more
