Spanish Speaking Customer Service for Manufacturing industry

Spanish Speaking Customer Service Representative

Patrique Mercier Recruitment is the premier agency for candidates seeking employment in their native language in various countries, specializing in industries such as social media, gaming, healthcare, retail, travel, automotive, financial, insurance, energy, and telecommunications. We take pride in our recruitment process, which effectively matches top-tier candidates with the right employers, ensuring an optimal fit for job seekers and businesses alike. We are currently seeking a dedicated Spanish Speaking Customer Service representative for a prominent player in the manufacturing industry. This role is an excellent opportunity for individuals fluent in Spanish, offering a chance to engage with clients and stakeholders in a dynamic environment. As part of our commitment to connecting talent with opportunity, Patrique Mercier Recruitment empowers individuals to find their dream job abroad, and we are excited to help you take the next step in your career by joining our client's team.

Responsibilities

• Provide exceptional customer service support to Spanish-speaking clients in the manufacturing industry.
• Assist customers with inquiries regarding products, services, and order statuses in both Spanish and English.
• Resolve customer complaints and issues efficiently, working closely with internal teams to ensure satisfaction.
• Maintain accurate records of customer interactions and transactions in the company's CRM system.
• Collaborate with the sales and production teams to facilitate order fulfillment and delivery.
• Provide feedback on customer issues and trends to help improve service processes.
• Participate in training sessions to enhance product knowledge and customer service skills.