Talent.com
Insurance Customer Service Rep
Insurance Customer Service RepCOUNTRY Financial - Matt Reed Agency • Urbandale, IA, US
Insurance Customer Service Rep

Insurance Customer Service Rep

COUNTRY Financial - Matt Reed Agency • Urbandale, IA, US
5 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

At COUNTRY Financial - Matt Reed Agency , we combine over 50 years of industry experience with a genuine commitment to helping our clients. We specialize in all lines of insurance and financial services, offering personalized guidance and dependable support to every individual and business we serve. Our office is client-focused and built on teamwork. We take pride in being a supportive, energetic group that values integrity, communication, and growth. If youre looking for a workplace that feels both professional and personal, this is the place to grow your career.

As an Insurance Customer Service Representative , you will play an essential role in delivering outstanding client experiences. From handling inquiries and processing policy updates to supporting our agents and helping clients understand their coverage, youll be the face of service excellence in our agency.

  • Base pay : $40,000-$50,000 (based on experience)
  • Paid time off (PTO) and paid vacation
  • Mon-Fri schedule with evenings and weekends off
  • Retirement plan
  • Hands-on training and mentorship
  • Supportive team culture
  • Home office support

If youre motivated by helping others, thrive in a team environment, and want a role that keeps you engaged and growing, we encourage you to apply today!

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Retirement Plan

Evenings Off

Weekends Off

Home Office Support

Paid Vacations

Responsibilities

  • Provide a positive and professional client experience in every interaction
  • Greet clients and prospects who visit the office
  • Contact clients at risk of policy or contract cancellation
  • Manage calendars, schedule appointments, and handle follow-ups
  • Support marketing campaigns and community events
  • Requirements

  • Prior customer service or insurance experience preferred
  • Property & Casualty license (or willingness to obtain upon hire)
  • Strong communication and interpersonal skills
  • Organized and detail-oriented with excellent time management
  • Team-oriented attitude with a proactive, doer mindset
  • Create a job alert for this search

    Customer Service Rep • Urbandale, IA, US

    Related jobs
    New Hampshire Licensed Call Center Rep

    New Hampshire Licensed Call Center Rep

    VirtualVocations • Des Moines, Iowa, United States
    Full-time
    A company is looking for a Call Center Representative to support customers through inbound calls and service their unique needs. Key Responsibilities Handle inbound calls to assist customers with ...Show more
    Last updated: 1 day ago • Promoted
    Oklahoma Licensed Call Center Rep

    Oklahoma Licensed Call Center Rep

    VirtualVocations • Des Moines, Iowa, United States
    Full-time
    A company is looking for a Call Center Representative to support customers through inbound calls in a remote environment. Key Responsibilities Handle inbound calls to assist customers with their i...Show more
    Last updated: 1 day ago • Promoted
    Wyoming Licensed Call Center Rep

    Wyoming Licensed Call Center Rep

    VirtualVocations • Des Moines, Iowa, United States
    Full-time
    A company is looking for a Call Center Representative to support customers through inbound calls and service their needs. Key Responsibilities Take inbound calls to assist customers with their uni...Show more
    Last updated: 1 day ago • Promoted
    Nebraska Licensed Call Center Rep

    Nebraska Licensed Call Center Rep

    VirtualVocations • Des Moines, Iowa, United States
    Full-time
    A company is looking for a Call Center Representative to support and service customers through inbound calls.Key Responsibilities Handle inbound sales calls and provide information about products...Show more
    Last updated: 1 day ago • Promoted
    South Carolina Licensed Call Center Rep

    South Carolina Licensed Call Center Rep

    VirtualVocations • Des Moines, Iowa, United States
    Full-time
    A company is looking for a Call Center Representative to support customers through inbound calls.Key Responsibilities Handle inbound calls to assist customers with their insurance needs and offer...Show more
    Last updated: 1 day ago • Promoted
    Florida Licensed Call Center Rep

    Florida Licensed Call Center Rep

    VirtualVocations • Des Moines, Iowa, United States
    Full-time
    A company is looking for a Call Center Representative to assist customers in a remote setting.Key Responsibilities Handle inbound calls to support and build trust with customers while servicing t...Show more
    Last updated: 1 day ago • Promoted
    Montana Licensed Call Center Rep

    Montana Licensed Call Center Rep

    VirtualVocations • Des Moines, Iowa, United States
    Full-time
    A company is looking for a Call Center Representative who enjoys helping others in a fast-paced environment.Key Responsibilities Take inbound calls to assist customers with their unique needs and...Show more
    Last updated: 1 day ago • Promoted
    Colorado Licensed Call Center Rep

    Colorado Licensed Call Center Rep

    VirtualVocations • Des Moines, Iowa, United States
    Full-time
    A company is looking for a Call Center Representative to support and build trust with customers through inbound calls.Key Responsibilities Take inbound calls to assist customers with their unique...Show more
    Last updated: 1 day ago • Promoted
    Utah Licensed Call Center Rep

    Utah Licensed Call Center Rep

    VirtualVocations • Des Moines, Iowa, United States
    Full-time
    A company is looking for a Call Center Representative to support and build trust with customers through inbound calls.Key Responsibilities Handle inbound calls to assist customers with their uniq...Show more
    Last updated: 1 day ago • Promoted
    Mississippi Licensed Call Center Rep

    Mississippi Licensed Call Center Rep

    VirtualVocations • Des Moines, Iowa, United States
    Full-time
    A company is looking for a Call Center Representative to support customers through inbound calls in a remote setting.Key Responsibilities Take inbound calls to assist customers with their insuran...Show more
    Last updated: 1 day ago • Promoted
    Kansas Licensed Call Center Rep

    Kansas Licensed Call Center Rep

    VirtualVocations • Des Moines, Iowa, United States
    Full-time
    A company is looking for a Call Center Representative to support and build trust with customers through inbound calls.Key Responsibilities Handle inbound sales calls and provide expertise on prod...Show more
    Last updated: 1 day ago • Promoted
    Customer Service Rep

    Customer Service Rep

    TradeJobsWorkforce • 50062 Melcher-Dallas, IA, US
    Full-time
    We have an opening for a Customer Service Rep, where you will handle orders, shipments, and basic inventory checks, learn company products and services to better assist others, and manage simple re...Show more
    Last updated: 30+ days ago • Promoted
    Remote Customer Service Rep - Mon-Fri Schedule!!

    Remote Customer Service Rep - Mon-Fri Schedule!!

    TEKsystems • Des Moines, IA, United States
    Remote
    Permanent +1
    Remote Customer Service Rep Details : •.Hours of operation : Mon-Fri •, 8am to 8pm EST - •Must be able to work ANY 8 hour shift during this window. Training : •2 weeks of training from 9 : 00am - 5 : 30pm ES...Show more
    Last updated: 4 days ago • Promoted
    Life Insurance Customer Specialist

    Life Insurance Customer Specialist

    VirtualVocations • Des Moines, Iowa, United States
    Full-time
    A company is looking for a Customer Contact Specialist- Life.Key Responsibilities Respond to inbound calls providing support to agents, policy owners, and third parties while adhering to company ...Show more
    Last updated: 6 hours ago • Promoted • New!
    Remote Enrollment Sales Rep Insurance Div

    Remote Enrollment Sales Rep Insurance Div

    AO Globe Life - Rachel Eichinger • Des Moines, IA, US
    Remote
    Full-time
    Quick Apply
    Full-Time | Commission-Based Compensation : $90,000–$120,000 annually + Equity + Bonuses What You’ll Do Run scheduled Zoom consultations with clients Explain and recommend benefit option...Show more
    Last updated: 21 days ago
    North Dakota Licensed Call Center Rep

    North Dakota Licensed Call Center Rep

    VirtualVocations • Des Moines, Iowa, United States
    Full-time
    A company is looking for a Call Center Representative to support customers by addressing their needs and offering additional products. Key Responsibilities Handle inbound calls and assist customer...Show more
    Last updated: 1 day ago • Promoted
    Customer Service Rep1

    Customer Service Rep1

    Advance Services • Ankeny, IA, US
    Full-time
    Now Hiring Customer Service Rep Shift Hours / Days : Mon-Fri 7a-3 : 30p; OT as needed Pay Rate : $19.Job Description : What you'll do on a typical day : . Assist customers and business partners via telephone...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Customer Service Rep FT

    Customer Service Rep FT

    Trinity Health • Des Moines, IA, US
    Full-time
    Customer Service Representative.At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of...Show more
    Last updated: 30+ days ago • Promoted
    Remote Customer Service Rep

    Remote Customer Service Rep

    TradeJobsWorkforce • 50062 Melcher-Dallas, IA, US
    Remote
    Full-time
    We’re looking for a Remote Customer Service Rep to respond promptly to inquiries and resolve basic issues, coordinate tasks to ensure deadlines are met, and manage daily responsibilities with a foc...Show more
    Last updated: 30+ days ago • Promoted
    Airport Customer Service Rep

    Airport Customer Service Rep

    TradeJobsWorkforce • 50062 Melcher-Dallas, IA, US
    Full-time
    We’re looking for a Airport Customer Service Rep to adapt to shifting priorities and business needs, maintain accurate records and documentation, and coordinate tasks to ensure deadlines are met.Ot...Show more
    Last updated: 30+ days ago • Promoted