Customer Service Rep1

Customer Service Rep

Now Hiring Customer Service Rep Shift Hours / Days : Mon-Fri 7a-3 : 30p; OT as needed Pay Rate : $19.50

Job Description : What you'll do on a typical day :

• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess and resolve problems or issues
• Monitor progress of delivery routes
• Scan haul-away pods and verify stamps
• Process changes or cancellations to delivery orders

1-year related experience preferably within a call center environment

Strong customer service skills and the ability to satisfactorily resolve issues

Solid ability to multitask with exceptional organizational skills

Ability to thrive under pressure while delivering solutions that exceed customer expectations

Why work for Advance Services, Inc.