Service Delivery Manager

A company is looking for a Service Delivery Manager - Patient Ops.

Key Responsibilities

Manage and nurture relationships with key client contacts and translate their priorities into actionable projects

Lead the execution of service delivery initiatives, monitoring KPIs and driving accountability across teams

Develop and implement communication strategies for patient financial services and manage project timelines

Required Qualifications

5+ years of experience in Revenue Cycle Management, focusing on patient operations, self-pay, or receivables management

Proven ability to analyze data and use insights to drive strategy and influence stakeholders

Experience managing projects in an outsourced, CRC, or healthcare consulting environment

Hospital experience preferred