Director of Car Care Operations

AAA Club Alliance (ACA) is hiring for a Director of Car Care Operations to join our team!

Position Summary :

In this role, you will be responsible for driving operational excellence across our Car Care operations. The Director of Car Care Operations will focus on driving consistency, standardizing processes, and ensuring accountability through effective implementation of standard operating procedures (SOPs) and key performance indicators. This position will support Car Care leaders by translating strategic goals into actionable plans that drive efficiency, maximize profitability, and deliver an outstanding customer experience across all Car Care locations.

This position is based out of the AAA Club Alliance (ACA) Headquarters at 1 River Place, Wilmington, DE 19801 . The selected candidate must reside within a reasonable commuting distance of this office.

In addition, the role requires regular travel to ACA Car Care stores, other ACA locations, and other AAA Club locations. Candidates should expect to travel approximately 25–40% of the time.

What We Can Offer You :

• Base salary range of $115,528 - $202,200 + eligibility for Annual Bonus (15% Annual Bonus Target). The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location
• Hybrid Schedule Available
• Health & Life Insurance
• 3+ weeks of paid time off accrued annually
• 401(K) plan with company match up to 7%
• Tuition Reimbursement and Professional Certification Opportunities
• Paid time off to volunteer & company-sponsored volunteer events throughout the year
• Other benefits include a complimentary AAA Premier Membership, Health & Wellness Program, Health Concierge Service, and Short Term / Long Term Disability

Primary Responsibilities :

Job Requirements :

Full time Associates are offered a comprehensive benefits package that includes :

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.