Seasonal Entry Level Tax Preparer
As a Seasonal Entry Level Tax Preparer, you will be responsible for providing guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, year-end tax forms and providing clients with IRS audit support. Complete E-filing, provide printed copies of returns for clients to review, signing and e-file these forms to IRS and state agencies.
Your duties will include:
- Conduct face-to-face tax interviews with clients.
- Prepare complete and accurate tax returns.
- Generate business growth, increase client retention, and offer additional products and services.
- Provide clients with IRS audit support.
- Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations.
- Collection and processing of clients' payments while ensuring timely deposits.
- Marketing and business generation efforts.
- Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion.
- Answer client calls via our national call center routing system.
- Answer questions and provide future tax planning to clients.
- Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution.
- Support office priorities through teamwork and collaboration.
Skills you'll bring for success:
- Passion for providing extraordinary customer service.
- Excellent communication and interpersonal skills.
- Experience working in a fast-paced environment.
- Basic knowledge of computer functions and math.
- Sales and/or marketing experience.
- Experience in accounting, finance, retail, bookkeeping, or tax preferred.
- Bachelor's degree in Accounting or related field a plus!
- PTIN Certification: Yes
Compensation: $18.00 - $22.00 per hour
Working at Jackson Hewitt
Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.
Taxes are fun (really!)
Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.