Clinic Support Coordinator

Schedule : Monday - Friday

40 hours / week

The Clinic Support Coordinator performs receptionist and administrative duties related to clinic operations, collects patient information, maintains confidentiality of patient files, and coordinates with multiple disciplines and customers.

Job Duties & Responsibilities :

Performs variety of administrative processes, is the first and last point of contact with patients daily.

• Answers telephone and provides accurate Rogers program and services information to callers.
• Registers and schedules patients and confirms insurance guarantor information.
• Responsible for daily check-in and check-out of patients and reporting of this information.
• On admission, verifies patient identification, demographic, insurance, and ensures all paperwork and consent information are obtained / updated in the medical record.
• Maintains and orders supplies.
• Distributes incoming packages and mail.

Maintains medical records ensuring accuracy of document placement.

Completes all documentation within required timeframe.

Ensures routine and priority tasks are completed within established timeframe.

Coordinates projects as assigned.

Ability to communicate and coordinate transfer process to and from Rogers.

Maintains the environment in a safe, orderly manner.

Performs other duties as assigned.

Conduct self in a professional manner.

Additional Job Description :

Education / Training Requirements :

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including :

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)