Critical Facilities Manager
Overview M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation's most recognizable mission critical facilities, secure environments, complex infrastructure, and global enterprises. The company's capabilities include electrical, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. M.C. Dean is headquartered in Tysons, Virginia, and employs more than 5,800 professionals who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability.
Why join M.C. Dean? Our people are inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust. Clearance Requirement : Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including U.S. Citizenship, for access to classified information; Active TS / SCI with Polygraph Clearance.
Responsibilities The Critical Facilities Manager (CFM) is responsible for the overall management of the critical environment technician (CE) team and continuous site operations. The CFM is responsible for CE performance of all maintenance activities to include incident response, escalation, and mitigation. The CFM is overall responsible for maintaining a safe and positive workplace environment that promotes staff retention and employee growth.
Maintain 100% site uptime by ensuring all critical systems remain operational and available.
Ensure compliance with Environmental, Health, and Safety (EHS) policies.
Enforce adherence to client security requirements by all personnel and contracted service providers.
Ensure CE technicians are properly trained to respond to incidents and maintain system availability.
Oversee post-incident reporting, root cause analysis, and implementation of corrective actions.
Ensure compliance with customer change management processes by the CE team.
Develop, maintain, and improve operational processes for efficiency and effectiveness.
Ensure procedural adherence to client standards during operations by the CE team.
Oversee all site operations, including :
Manage maintenance services (predictive, preventative, corrective) to ensure equipment safety, availability, and operational status :
Plan and manage inspections to detect and correct equipment issues proactively, ensuring quality meets or exceeds SLA and industry standards.
Continuously monitor site systems, including EPMS, BAS, fire alarms, and other critical monitoring systems.
Support daily operations of BAS / EPMS via mechanical and electrical system design integration.
Coordinate and manage work performed by all third-party service providers.
Ensure proper documentation of all activities, including site inventory and work logs, within the CMMS according to procedures.
Oversee onboarding of new data center capacity and ensure seamless integration.
Recruit, hire, manage, and train site employees.
Staff shifts appropriately to match site workloads and operational demands.
Provide comprehensive personnel training covering :
Ensure attendance and participation in required meetings.
Drive innovation and apply best practices to enhance service quality, boost productivity, improve performance, and reduce costs.
Qualifications A minimum of eight years of progressive hands-on experience in an environment with critical complex equipment with levels of redundancy and efficiency. 13+ years with a High School diploma or 10+ years with an Associates degree or 7+ with a Bachelor of Science degree or 5+ years with a Masters degree. A minimum of eight years supervisory experience in O&M of large complex commercial buildings and mission critical environments. Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including U.S. Citizenship, for access to classified information; Active TS / SCI with Polygraph Clearance.
Desired Qualifications :
We offer an excellent benefits package including :
Abilities :
Facility Manager • San Antonio, TX, US