Information Technology Intern II (LT)

Salary : $87,360.00 - $106,176.00 Annually

Location : Oakland, CA

Job Type : Limited Term

Job Number : 25-133T

Department : Office of the General Manager

Opening Date : 12 / 01 / 2025

Closing Date : 12 / 12 / 2025 4 : 30 PM Pacific

The Position

East Bay Municipal Utility District (EBMUD) invites qualified applicants to apply for this Limited Term (LT) position (up to 2 years) in the Information Systems Department. Assignments provide opportunities for Interns to apply information technology (IT) knowledge acquired through college coursework to a diverse set of business systems in a major water and wastewater utility. Successful performance requires the ability to demonstrate existing skills and learn new ones in a variety of contemporary IT specialties such as PC network support, system software, new application development and / or system enhancements, database administration, and communications. Interns may be rotated between assignments depending on the needs of the District and the skills of the individual. Assignments typically include some independent work in addition to opportunity to assist professional and technical employees on specific projects. Knowledge of PC / laptop installation, maintenance and repair; software installation and problem resolution experience; basic knowledge of network (LAN / WAN) architecture and functionality; and A / V experience preferred.

Examples of duties include :

• Assists in and installs and configures personal computers, printers, A / V equipment, and other peripheral devices; assists in and installs District standard software packages on PC's.
• Takes phoned in requests for assistance at the Service Desk and either provides assistance over the phone on end-user applications and general hardware or software problems or assists in determining schedules for response timelines with other Service Desk staff.
• Assists in and develops and maintains Intranet web pages using District standard software; may assist in the design and development of new web formats.
• Assists in and fabricates and installs cables for data and voice equipment and performs wiring changes in communication closets for telephone and / or computer connectivity.
• Assists in and performs relocations, additions, and changes of telephones.
• Assists in and conducts feasibility studies and prepares reports on data requirements, database design, personnel and hardware / software requirements.
• Assists in and develops specifications for new or modified systems considering data and workflows, logical processes, and data structures; may make presentations to user groups and develop and or test prototypes of system enhancements or new applications; writes programming code and system documentation.
• Assists in maintaining and enhancing web content, including updating pages, formatting materials
• Assists in developing, editing and organizing training materials and online resources to support staff learning
• Assists in and installs, modifies, monitors, and maintains system software including operating systems, database software, and network communications software.
• Assists in analyzing and evaluating vendor supplied software and hardware products.
• Assists in the initializing, modifying, and maintaining large computer (server) system hardware; may assist in monitoring computer system and network performance including troubleshooting performance problems.

EBMUD is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race (including hair style / texture), color, religion, creed, sex, gender, gender identity (including transgender status), gender expression, marital or registered domestic partnership status, age for individuals age forty or older, national origin, ancestry, disability (mental or physical), medical condition (cancer and genetic characteristics), genetic information, sexual orientation, military and veterans status, family or medical leave status, pregnancy (including childbirth, lactation or related medical condition), pregnancy disability leave status, domestic violence victim status, political affiliation, and other categories protected by federal, state and / or local laws.

Requirements

1. Either 1a or 1b :

1a) Recent graduation (within 12 months) from a four-year college, preferably with a major in data processing, computer science, telecommunications, or closely related field; OR

1b) Current college enrollment as a senior including completion of at least twelve units in information technology.

AND

2. Completion of an EBMUD internship, college internship, or some work experience in an information systems environment comparable to EBMUD's Information Technology Intern I

3. Must be able to work on site for the duration of the internship.

Must possess physical characteristics to perform the critical and important duties of the job. Must be willing to work overtime as needed. Duties may require maintaining a physical condition necessary for sitting, standing, or bending for prolonged periods of time.

The Selection Process

Visit www.ebmud.com to submit your EBMUD application online by Friday, December 12, 2025. Only application materials submitted online during the filing period will be accepted. Application materials faxed, mailed or delivered to EBMUD will not be accepted. It is your responsibility to clearly specify your education and experience. Applicants presenting the best combination of job-related qualifications will be reviewed for further consideration.

NOTE : The recruitment for this Limited Term position will not result in the establishment of a civil service list.

All employment offers are conditional, pending the results of a Live Scan background screening. All selected finalists must participate in the Live Scan background screening process to remain in consideration for EBMUD employment.

Supplemental Information

As the first step in the selection process, responses to the supplemental questions must be submitted online with the regular EBMUD application. Please provide thorough, accurate descriptions of assignments you have personally performed. Should you respond with comments such as "see application" or "see resume" instead of addressing the questions directly, your application may not be considered.

Our excellent benefits package includes :

01

Which of the following applies to you?

02

Which of the following applies to you?

03

Are you willing to work at EBMUD's administration building (375 11th Street, Oakland, CA 94607) for the duration of the internship?

04

Describe a challenging or complex project that you have worked on from your school or work experience. Include your role in the project and the outcome of the project.

05

I understand I must submit a copy of my undergraduate and / or graduate school (if applicable) transcript.Unofficial copies will be accepted. Applications submitted without the required transcripts will not be considered. All applicants must submit current undergraduate transcripts even if the degree program is non-IT, or if the applicant is now in a graduate degree program. If claiming graduate credit, then also submit graduate transcripts. Transcripts must include grades, grade point average(s), course work completed and in progress, and must be received no later than 4 : 30pm on Friday, December 19, 2025.Submit transcripts either as an attachment to your online application; OR send via mail to : EBMUD Recruitment Division - MS 603Information Technology Intern II #25-125TPO Box 24055Oakland, CA 94623

Required Question