Practice Experience Manager-(Sales, Digital Product)-Mid-Atlantic, Philadelphia or Baltimore

Practice Experience Manager-Mid Atlantic

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Practice Experience Manager, you will be responsible for increasing territory revenue by selling Alcon's vision care portfolio of products. This is achieved by promoting Alcon's innovative technology and partnering with Eye Care Practitioners using a needs-based selling approach to match Alcon products with doctor and patient needs.

Ideal candidate located in Philadelphia, PA or Baltimore, MD

Responsibilities :

• Account Management : Develop and grow relationships with customers to help generate new opportunities and ensure all customer demands are met, helping to advance business within the practice. You will create and execute strategic plans and routing schedules for the territory to capitalize on revenue from the highest potential customers.
• Customer Needs Clarification : Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.
• Sell Customer Propositions : Use personal expertise to identify the complex standard products and / or services offered by the organization that meet the customer's needs, together with quantities and product configurations. Present these to the customer with a clear rationale to gain the customer's agreement.
• Promoting Customer Focus : Work collaboratively with colleagues to create executional plans to help meet customer and organization needs.
• Marketing Execution : Execute marketing plan for specific products to help change customer behavior, driving adoption of product.

Competencies :

Key Performance Metrics :

What you will bring to Alcon :

How can you thrive at Alcon :

Alcon is an equal opportunity employer and participates in E-Verify. Alcon is committed to working with and providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com.