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Security Operations Center

Security Operations Center

SecuritasBoston, MA, United States
1 day ago
Job type
  • Full-time
Job description

Securitas Security Services USA Inc.

JOB SPECS :

  • Job Title : Security Operations Center
  • Wage : $21 / hr
  • Location : Cambridge, MA

OVERVIEW :

Our SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit for you; if not, this is an exciting introduction to a career in the security industry.

The Security Command Center Operator should have a minimum of 1(+) years security experience and have a strong knowledge of various security software programs. A working knowledge of Alarm / CCTV systems is a plus! Excellent communication skills, data entry and the ability to effectively perform in a TEAM environment is critical in this role.

Job Requirements :

  • Alarm Management : Monitoring and dispatching security for alarms
  • Handling access requests and ensuring all procedures are properly followed
  • Providing excellent customer service via phone and email
  • Dispatching first responders and / or HAZMAT teams to incidents
  • Situational Awareness : Monitoring global events and how they may affect our employees, assets, and product shipments
  • Real time monitoring of client ground shipments in the US
  • Sending out Event notifications to department management
  • Creating Security Briefings for high level events
  • Assisting with security investigations as required / completing incident report
  • ENHANCED BENEFITS

  • Competitive Wages
  • Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)
  • 401k with Employer Matching
  • Paid Life Insurance
  • Paid Time Off
  • Paid Uniforms
  • Paid Training Upon Hire and Throughout Career
  • Sons and Daughters Scholarship Program
  • Specialized Programs for Continued Education for Security Officers
  • Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
  • Employee Assistance Programs (EAP)
  • Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)
  • MINIMUM QUALIFICATIONS (Additional qualifications may be specified and receive preference, depending upon the nature of the position.)

  • At least 18 years of age
  • Reliable means of communication and transportation
  • Legal right to work in the United States
  • Ability to effectively speak, read and write English
  • High school diploma or G.E.D.
  • Willingness to participate in the companys stringent pre-employment screening process
  • Securitas is an Equal Opportunity Employer (EOE) M / F / Vet / Disabilities

    #MetroBoston

    Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, were looking for you to join the Securitas team.

    Benefits include :

  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work
  • Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

    Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

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    Security Center • Boston, MA, United States

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