Customer Support Specialist

A company is looking for a Supplier Success Professional (Customer Support).

Key Responsibilities

Provide professional support to all customers and assist with navigating the cloud application

Verify technical documents and resolve complex customer issues

Record interactions in Service Cloud and communicate with internal departments

Required Qualifications

Call center experience is a plus

Working knowledge of PC and related applications

Affinity for learning online software systems

Self-motivated with the ability to adapt and learn new skills

Stress tolerance and interpersonal skills