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Customer Solutions EngineerVirtualVocations • Athens, Georgia, United States
Customer Solutions Engineer

Customer Solutions Engineer

VirtualVocations • Athens, Georgia, United States
12 days ago
Job type
  • Full-time
Job description
As a Customer Solutions Engineer specializing in AI Agents, the full-time remote position will architect Superhuman activations, design system integrations, and serve as the primary technical guide for customers, ensuring seamless onboarding and high-performing AI workforce implementations. Key responsibilities Architect Superhuman Activation by leading the technical discovery and mapping existing business systems to the AI framework Design and implement data flows between 1mind agents and client tech stacks, including CRMs and APIs Conduct quality assurance and optimization through rigorous testing of agent behaviors pre and post-deployment Required qualifications 3 - 5+ years in a technical, customer-facing role within a SaaS environment Proven experience with system integration, including REST APIs and webhooks Background in workflow design using tools like LucidChart or Miro Experience managing high-stakes projects for enterprise-level stakeholders Familiarity with AI/ML concepts and technical proficiency in Python, JavaScript, or SQL is a plus
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Customer Solutions Engineer • Athens, Georgia, United States

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