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Operations EngineerVirtualVocations • Racine, Wisconsin, United States
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Operations Engineer

Operations Engineer

VirtualVocations • Racine, Wisconsin, United States
24 days ago
Job type
  • Full-time
Job description
Seeking a dedicated Operations Engineer, the full-time position will focus on maintaining and optimizing the performance of SaaS production and demo environments while collaborating with cross-functional teams to ensure system reliability and incident management. Key responsibilities Oversee the deployment, monitoring, maintenance, and support of all SaaS production and demo systems and infrastructure Respond to and resolve production incidents, ensuring minimal downtime and managing incident coordination and documentation Utilize Jira Service Management for incident tracking and maintain operational documentation in Confluence Required qualifications Proven experience as an Operations Engineer or in a similar role, preferably within a SaaS environment Experience with Jira Service Management and Confluence for operational tracking and documentation Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Working knowledge in Linux/Unix administration and databases (SQL, PostgreSQL, Snowflake) Knowledge of scripting languages such as Python, Bash, or Perl
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Operations Engineer • Racine, Wisconsin, United States

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