Senior Premium Manager
The Senior Premium Manager is a key leadership role responsible for overseeing suites, catering, and private clubs within a large account. This position ensures seamless operations across all premium service areas, including planning and execution of events, game days, and special functions. The Senior Premium Manager provides strategic direction and leadership to the premium team, ensuring all experiences are executed to the highest standard and in alignment with client and guest expectations.
Develop and complete catering solutions to meet customers needs
Develop and maintain effective client and customer rapport
Deliver consistent quality in planning and carrying out events
Facilitate the delivery of prepared food built from banquet event orders
Assist clients in planning special events and providing creative solutions to clients needs
Train and direct catering employees to ensure catering and events standards are followed ensuring quality in final presentation
Provide completed Banquet Event Orders to team and handle quality assurance with all requests
Responsible for delivering sales, food, and labor targets and maintaining department budgets
Responsible for execution of catering events of varied size and scope including staffing and management
Ensure accurate reporting of all catering related revenue, expenses, and receivables
Recruit, train, schedule, and lead Catering team
Ensure compliance with all food, occupational and environmental safety policies
Requires at least 3 years of experience
Requires at least 1-3 years of experience in a management role
Previous experience in events and catering required
Requires a bachelors degree or equivalent experience
Available to work event-based hours
Must have excellent communications skills
Complete Food Handlers and Alcohol Service Certifications as required
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
Ability to stand for extended periods of time
Manager Park • Houston, TX, US