Medical Collections Agent

The Medical Collections Agent initiates the appropriate action to collect past due balances and record accurate notes on delinquent accounts.

Monday-Friday 8am-5pm

This position pays an hourly rate PLUS a monthly commission / bonus structure. These positions work closely with Hospital billing and insurance claims to bring accounts current.

Essential Functions

• Make outbound contact to debtors regarding delinquent accounts and negotiates settlement options.
• Take inbound telephone calls from debtors regarding delinquent accounts and negotiates settlement options.
• Prepare correspondence on delinquent accounts.
• Research disputed delinquent account balances and makes necessary corrections.
• Review collection up unit and changes account status based on established procedures.
• Review accounts to be recommended for closure and assists in report preparation.
• Participate in regular meetings and communicates opportunities for process improvement.
• All other duties as assigned.

Minimum Qualifications

Background checks and drug screens are performed.

Equal Opportunity Employer : Veterans, Disabilities