Client success manager Jobs in Jacksonville, FL
Last updated: 1 day ago
Technical Success Manager (TSM).The ANTi-FARM Managed Services offering.This role combines deep technical knowledge, strategic insight, and exceptional client relationship skills.The TSM will serve...Show moreLast updated: 30+ days ago
It's fun to work in a company where people truly BELIEVE in what they're doing!.We're committed to bringing passion and customer focus to the business.
Proofpoint is a leading cybersecurity company ...Show moreLast updated: 30+ days ago
Position - Customer Success Manager.Real people, real partnership, real impact.At Oceans, we help the best and brightest to take advantage of opportunities that otherwise wouldn’t be available to t...Show moreLast updated: 2 days ago
Silverblaze is looking for a Customer Success Manager to join our team!.Join our dynamic team as a Customer Success Manager and play a pivotal role in shaping the customer experience at our organiz...Show moreLast updated: 30+ days ago
We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human.We do n...Show moreLast updated: 10 days ago
Join Us at Advantage Design Group® : Build Impactful Digital Experiences.Our Vision : Transforming Transitions with Digital Experiences.
We transform life's pivotal transitions into engaging digital o...Show moreLast updated: 8 days ago
Responsibility will include managing existing business with clients by providing support, information, and guidance; researching and recommending new opportunities while also obtaining new and orga...Show moreLast updated: 17 days ago
At Zelis, the Client Relationship Manager plays a vital role in ensuring service excellence to Open Access Pricing clients and their members.
This client facing role interacts with providers and mem...Show moreLast updated: 30+ days ago
Manager, Client Partnerships, Ad Sales.The Manager, Client Partnerships.Spectrum Reach’s rapidly growing programmatic and managed service CTV direct sales efforts to mid-market brands and agencies....Show moreLast updated: 16 days ago)
Our client, a Tech forward Outsourcing Company, is seeking a remote Title and Closing Client Success Manager to join their growing team.
The Client Success Manager will lead the client facing t...Show moreLast updated: 4 days ago
The Customer Success Manager will be responsible for managing renewals and retention of an assigned set of accounts.The CSM is responsible for the post-sale experience inclusive of driving product ...Show moreLast updated: 1 day ago
Carollo Engineers is an internationally recognized environmental engineering firm that specializes in the planning, design, and construction of water and wastewater facilities.We are seeking a Clie...Show moreLast updated: 4 days ago
A company is looking for a Client Success Manager to ensure positive client relationships and satisfaction in revenue cycle management.
Key ResponsibilitiesWork cross-functionally to drive client sa...Show moreLast updated: 6 days ago
Job Description : Customer Success Manager at Bayview Baptist Church.As a Customer Success Manager at Bayview Baptist Church in the Sales department, you will play a crucial role in ensuring the sat...Show moreLast updated: 30+ days ago
We are seeking a Client Service Manager to join our growing team who can deliver exceptional customer service! Are you interested in helping a range of clients through issues that vary from relativ...Show moreLast updated: 30+ days ago
Job Title : Remote Client Success Partner.Job Type : Remote Commission-Only.Compensation : Performance-based.We are looking for a Client Success Partner to ensure our clients achieve their desired out...Show moreLast updated: 4 days ago
Carollo Engineers is an internationally recognized environmental engineering firm that specializes in the planning, design, and construction of water and wastewater facilities.We are seeking a Clie...Show moreLast updated: 12 days ago
Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams.
Over the past 11 years, Tadaweb ha...Show moreLast updated: 30+ days ago
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.
Our platform, Ubuntu, is very widely used in breakthrough enterprise in...Show moreLast updated: 30+ days ago
Technical Success Manager
The AntiFlorida, United StatesFull-time
Customer Success Manager
ProofpointFloridaFull-time
Customer Success Manager
OceansFL, US$100,000.00–$130,000.00 yearly
Remote
Full-time
Quick Apply
(Remote) Customer Success Manager
N. Harris Computer Corporation - USAFlorida, United StatesRemote
Full-time
- Promoted
Client Success Associate (Entry level, Remote)
INFUSEJacksonville, FL, USRemote
Full-time
Client Success Account Specialist
Advantage Design GroupJacksonville, Florida, United StatesFull-time
- Promoted
Client Services Manager
Mosaic North AmericaJacksonville, FL, United StatesFull-time
Client Relationship Manager
ZelisRemote, FL, USRemote
Full-time
- Promoted
Manager, Client Partnerships, (Miami) Spectrum Reach
Spectrum ReachMiami-Dade County, FL, United StatesFull-time
Moder - Title and Closing Client Success Manager
Harrison National Employment, LLC (Archwell Holdings, LLC)FL, USPermanent
Quick Apply
Customer Success Manager
RevalizeJacksonville, Florida, United StatesRemote
Full-time
- Promoted
SENIOR CLIENT SERVICES MANAGER
Carollo EngineersJacksonville, FL, United States$160,000.00–$210,000.00 yearly
Full-time
- Promoted
Client Success Manager
VirtualVocationsJacksonville, Florida, United StatesFull-time
Customer Success Manager
Bayview Baptist ChurchJacksonville, FL, USFull-time
Client Service Manager
GallagherJacksonville, FloridaFull-time
- Promoted
Remote Client Success Partner
Mortgage BenefitsJacksonville, FL, USRemote
Full-time
- Promoted
Senior Client Services Manager
Carollo Engineers IncJacksonville, FLFull-time
Remote Customer Success Manager – Tadaweb
JobspaddyFloridaRemote
Full-time
- Promoted
Customer Success Regional Team Manager
Canonical - JobsJacksonville, FL, USFull-time
Technical Success Manager
The AntiFlorida, United States30+ days ago
Job type
- Full-time
Job descriptionExperience : 5+ years in a technical account management, customer success, or consulting role within a consulting or managed services environment. ServiceNow ITSM,CSM, and / or HRSD module expertise is required. Public Trust Clearance : Clearance is needed for federal projects, and experience in similar environments is a plus. Technical Skills : Deep understanding of ServiceNow solutions, including but not limited to ITSM, CSM, HRSD, and other relevant applications. Knowledge of sprints and Agile methodologies as they apply to managed services. Client-Focused Mindset : Proven ability to build and maintain long-term client relationships, with a focus on driving business value and meeting customer objectives. Analytical Skills : Ability to gather, analyze, and report on technical metrics, providing actionable insights to both the client and internal teams. Communication Skills : Strong written and verbal communication skills, with experience presenting complex technical concepts to a range of audiences, including executive stakeholders. Problem Solving : A proactive approach to identifying and solving client challenges, ensuring consistent service delivery and client satisfaction. Certifications : ServiceNow Certified System Administrator, Certified Implementation Specialist in one or more areas, or similar certifications. Consultative Approach : Experience working in a managed services or consulting environment, with a proven ability to advise clients strategically. Agile and Project Management Knowledge : Understanding of Agile methodologies and experience managing sprints or similar project structures. Competitive Health Benefits 401(K) with a 3% contribution Vacation and Volunteer A collaborative and agile working environment World Class co-workers with extensive ServiceNow experience Continuous learning culture
Position Overview
The Technical Success Manager (TSM) is pivotal in ensuring that our clients receive maximum value from The ANTi-FARM Managed Services offering. This role combines deep technical knowledge, strategic insight, and exceptional client relationship skills. The TSM will serve as a trusted advisor, responsible for driving platform success and managing long-term client satisfaction. This position will focus on engaging with clients to ensure their goals align with our managed services offerings. The TSM will report directly to the Director of Consulting, collaborating closely to ensure client success and satisfaction. Additionally, the TSM will be responsible for overseeing client accounts, with all team members working on these accounts reporting directly to them.
Key Responsibilities
- Client Relationship Management : Serve as the primary point of contact for technical support and success, fostering positive relationships to drive customer retention and growth within The ANTi-FARM.
- Technical Guidance & Support : Provide expert technical insights and recommendations, tailored to the client's environment, to ensure the success of ongoing managed services.
- Strategic Planning : Collaborate with the Director of Consulting, Managed Services, and other key stakeholders to develop and implement strategic plans for client engagement, maximizing the impact of The ANTi-FARM offerings.
- Onboarding & Training : Lead technical onboarding for new clients, providing hands-on support during the transition phase, and identify opportunities for ongoing education and thought leadership to empower clients.
- Proactive Solution Development : Anticipate client needs, identifying and addressing potential challenges before they impact the customer experience.
- Performance Tracking & Reporting : Track and report on KPIs and performance metrics to ensure clients are meeting their business objectives through The ANTi-FARM services, preparing regular reports for internal and external stakeholders.
- Continuous Improvement : Identify gaps in the client's platform or process and recommend upgrades or service adjustments to enhance overall performance, ensuring alignment with the client's evolving needs.
Requirements
Preferred Qualifications
Why Join The ANTi?
At The ANTi, we're revolutionizing managed services by providing our clients with flexible, reliable, and innovative solutions. As a member of our team, you will be empowered to take ownership of client success, working alongside talented Ants dedicated to setting the highest standard in customer satisfaction and service delivery.
What We Offer
The Anti is an Equal Employment Opportunity Employer -race / color / religion / sex / sexual orientation / national origin / age / disability / gender identity / veteran status.