The Evening Triage Counselor is responsible for providing crisis counseling and responsive care for youth ages 12-21 seeking Center services (Including Counseling, Emergency Housing and Transitional Living) during the hours of Monday - Friday, 12 : 00 pm - 8 : 00 pm. The Counselor completes a comprehensive assessment that identifies immediate needs as well as longer term developmental and / or treatment needs. This assessment includes identifying any issues related to substance use / abuse, problem gambling and other risk factors that inhibit healthy youth development. An initial Individualized Service Plan is developed based upon the assessment and goals identified by the youth, including appropriate prevention activities. This position also provides crisis counseling for families, information dissemination and referral services, as needed.
The Evening Triage Counselor handles crisis phone calls, as well as walk-in clients seeking assistance. The Counselor is additionally responsible for providing community outreach and networking with other agencies / providers to coordinate services for their clients. Additionally, the Evening Triage Counselor will provide supervision, mentoring and support to Volunteer Phone Counselors. The Evening Triage Counselor will conduct training for new Volunteer Phone Counselors as well as group meetings for all the Volunteers Phone Counselors. This is a full-time, 12-month position.
EXAMPLE OF DUTIES :
Candidate must : Possess knowledge of and experience in providing chemical dependency and problem gambling prevention counseling, model principles of inclusion and tolerance, be youth centered and positive and family friendly.
Candidate must have : Bachelor's degree in human services, education or a related field; and 2 years experience or an equivalent combination of education, employment and life experience. Must also have a valid drivers license with a driving record approved by insurance carrier, regular access to an insured vehicle.
The Center for Youth is an equal opportunity employer.
Counselor Evening • Rochester, NY, USA