Operations Implementation Specialist
Independence Pet GroupChicago, IL, United States1 day ago
Job type
- Full-time
Job description. Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. Established in 2021 , Independence Pet Holdings (IPH) is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. Independence Pet Group (IPG), a subsidiary of IPH, is one of North Americas largest pet insurance and services organizations. Our impressive family of brands (Figo, Felix, ASPCA Pet Health Insurance, Pets Plus Us, and AKC Pet Insurance) supports insurance for more than 1,000,000 pets in the U.S. and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet registry. Job Summary : IPG is seeking an Operations Implementation Specialist to support the successful implementation of products and ensure compliance with regulatory requirements across internal and external partners. This role is key in maintaining operational excellence and documentation for product launches, policy forms, procedures, and best practices. Job Location : Remote Key Responsibilities : Core Responsibilities : Perform other duties and responsibilities as assigned. Required Experience : 3+ years of relevant experience. Education & Relevant Skills : Associates degree or equivalent work experience (1 year of relevant work = 1 year of college).Strong written communication, organizational, and analytical skills. Detail-oriented with the ability to manage multiple tasks and timelines. Strong collaboration skills and comfort working cross-functionally. Proficiency in Microsoft Office Suite and Adobe Acrobat.Experience with CRM platforms and documentation tools preferred. Comprehensive full medical, dental and vision Insurance Basic Life Insurance at no cost to the employee Company paid short-term and long-term disability 12 weeks of 100% paid Parental Leave Health Savings Account (HSA) Flexible Spending Accounts (FSA) Retirement savings plan Personal Paid Time Off Paid holidays and company-wide Wellness Day off Paid time off to volunteer at nonprofit organizations Pet friendly office environment Commuter Benefits Group Pet Insurance On the job training and skills development Employee Assistance Program (EAP)
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Implementation Specialist • Chicago, IL, United States