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48_Operations Created with Sketch.Operations
Responsible for coordinating Valet activities during the parking and retrieval of casino guests vehicles. Monitors guests for signs of intoxication, intervening as needed according to established practices. Operates both manual and automatic transmissions in parking and retrieving guests vehicles. issues and oversees issuance of Valet tickets to guests. Oversees vehicle retrieval. Oversees traffic control. 48_Management Created with Sketch.Management
Demonstrates outstanding internal and external service in accordance with Red Carpet Service program guidelines. Reviews completed Valet tickets for accuracy. Handles guest incidents and contacts Security as necessary to document. Observes Valet Hikers performance and recommends coaching. Maintains cleanliness of Porte Cochere and Valet Office. 48_Performance Created with Sketch.Performance
Reports any incoming vehicle malfunctions to Valet Supervisor. Performs key control and self-park close outs at end of shift, as needed. Performs duties of Valet Hiker, Key Controller, and Self-Park Cashier as needed. Assumes responsibilities of Transportation Supervisor in his/her absence. Conducts and/or attends departmental and company meetings as required.LEAD VALET • Aurora, Illinois, US
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