Talent.com
PostNet
Retail Customer Service RepresentativePostNet • Bronx, NY, US
Retail Customer Service Representative

Retail Customer Service Representative

PostNet • Bronx, NY, US
30+ days ago
Job type
  • Full-time
Job description

Retail Customer Service Representative

A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives.

The ideal Retail Customer Service Representative candidate will have:

  • Previous customer service or sales experience in a retail environment
  • Exceptional customer service skills
  • Ability to translate customer requirements into final products or services
  • Assist in handling customer complaints and problems in a professional manner
  • Multitasking must have the ability to simultaneously process multiple tasks
  • Effective verbal and written communication skills
  • Strong attention to detail
  • Outstanding time management and organizational skills
  • A high school diploma or equivalent required
  • Valid driver's license required
  • Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software
  • Ability to work flexible hours
  • Some supervisory skills preferred
  • Notary Public certification may be required

Retail Customer Service Representative Daily tasks:

  • Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner
  • Assists customers with their product and service need in person, through email, and by phone
  • Processes customer sales through the point-of-sale system
  • Up-sells, cross-sells, and actively participates in marketing and promotional initiatives
  • Opens and closes the center, cash register, and other center systems
  • Assists management in maintaining, ordering, and stocking inventory
  • Maintains the center consistent with established standards
  • Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
  • Sorts and deposits mail in private mailboxes
  • Captures, complete tasks, and organizes Virtual Mail

Retail Customer Service Representative Role requirements:

  • Must be able to stand behind a sales counter for extended periods of time
  • Must be able to lift at least 50 pounds
  • Must be able to communicate clearly with customers by email, by phone, and in-person
  • May be required to operate a motor vehicle
  • Must perform all duties in a safe and efficient manner

Company overview:

Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed. PostNet has nearly 700 locations across North America, Central America, South America, and Africa. At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities. Apply today! Compensation: $17.00 per hour

At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!

We invite everyone to apply!

*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Create a job alert for this search

Retail Customer Service Representative • Bronx, NY, US

Similar jobs

Retail Customer Service Representative

PostNetBronx, NY, United States
Full-time

Retail Customer Service Representative.A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products.Operates the point-of-sale system... Show more

 • Promoted

Customer Service Representative

Greenfield Service, Inc.New York City, NY, United States
Full-time

The Customer Service Representative (CSR) is responsible for providing effective customer service for all customers by using knowledge of company products and services.CRSs interact with customers ... Show more

 • Promoted

Customer Service Representative

Window GenieYONKERS, NY, US
$40,000.00–$50,000.00 yearly
Full-time

Window Genie, a Neighborly company, is a nationally ranked home service franchise dedicated to improving the look and value of homes in your community through various services such as window cleani... Show more

customer service representative (remote)

assurant home loansNew York City, NY, United States
Remote
Full-time

Were looking for a highly skilled customer service representative to join our team and handle inbound and outbound phone calls email requests and face-to-face interactions using a friendly helpful ... Show more

 • Promoted

Customer Service Representative

JP McHale Pest ManagementBuchanan, NY, United States
Full-time

Call Center - Customer Service RepresentativeLocation:Buchanan, NY (On-site.Pay Range:$21 - $23 / hr (depending on experience)JP McHale Pest Management LLC, an Anticimex Company, is a top professio... Show more

 • Promoted

Customer Service Representative

Palantir (2)New York City, NY, United States
Full-time

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Handle c... Show more

 • Promoted

Retail Customer Service Associate

FedExNanuet, New York, US
Full-time

POSITION SUMMARY: <br>The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternat... Show more

Customer Service Representative - CT

Mohawk IndustriesMoonachie, NJ, United States
Full-time

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.Our close-knit team of dedicated profes... Show more

 • Promoted

Senior Customer Service Representative Part Time

JoS. A. BankNew York City, NY, United States
Part-time

Bank Clothiers - 2321 8th Ave, New York, NY, United States, 10027 Customer Service Representative As a Senior Customer Service Representative at JoS.Bank Clothiers, you'll:Assist management with re... Show more

 • Promoted

Customer Service Representative I

Staffing the UniverseCorona, NY, United States
Full-time

Customer Service RepresentativeSummary description:Under the direction of the supervisor of customer service, this position resolves customer inquiries via telephone, email, walk-in, and mail regar... Show more

 • Promoted

Verizon Customer Service Representative

Stas ConsultingGlen Rock, NJ, United States
Full-time

Stas Consulting, a solutions-oriented sales and development firm, is hiring a Verizon Customer Service Representative to guide Fairfield customers through Verizon FiOS.The Verizon Customer Service ... Show more

 • Promoted

Customer Service Representative

CubicNew York City, NY, United States
Full-time

Customer Service RepresentativeThe Customer Service Representative serves as the primary point of contact for customers in a call center environment.This role is responsible for delivering exceptio... Show more

 • Promoted

Remote Customer Service Representative

RemoteOnlineNew York City, NY, United States
Remote
Full-time

About the job Remote Customer Service RepresentativeFull Job DescriptionLooking for work? join the many customer service reps that currently work with us, Most even do so from the comfort of their ... Show more

 • Promoted

Remote eCommerce Sales & Customer Service Representative

FutonlandBrooklyn, NY, United States
Remote
Full-time

We are seeking a dedicated and enthusiastic Remote eCommerce Sales & Customer Service Representative to join our growing team.This role is essential in delivering a seamless online shopping exp... Show more

 • Promoted

Customer Service Representative

IWS GroupBayonne, New Jersey, United States
$22.00 hourly
Full-time
Quick Apply

Customer Service Representative (CSR).A reliable and customer-focused Customer Service Representative (CSR) to support daily warehouse and logistics operations.The CSR serves as the primary point o... Show more

Customer Service Representative - Remote (AI Vending Machines)

Vend GuysNew York City, NY, United States
Remote
Full-time

We are looking for a friendly patient and tech-comfortable Customer Service Representative to help customers get set up and onboarded with their AI vending machines.This role is ideal for someone w... Show more

 • Promoted

Aldi Customer Service Representative (Remote)

TradeJobsWorkforce10032 New York, NY, US
Remote
Full-time

Take the next step in your career as our new Aldi Customer Service Representative (Remote) to maintain accurate records and documentation, work collaboratively across teams and departments, and coo... Show more

 • Promoted

Customer Service Representative

Chefs†WarehouseBronx, NY, United States
Full-time

Customer Service RepresentativeThe Chefs' Warehouse, Inc.With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and supe... Show more

 • Promoted

Customer Service Representative

Private Client SelectNew York City, NY, United States
Full-time

Job TitlePrivate Client Select Insurance Services (PCSIS), is an independent managing general underwriter (MGU) majority owned by Stone Point Capital.PCSIS protects the lifestyles and legacies of t... Show more

 • Promoted

Customer Service Representative

NYC JobsNew York City, NY, United States
Full-time

Customer Service RepresentativeThe NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities.DCWP licenses... Show more