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Crosby's Stores (Reid Stores, Inc.)
Assistant Store Manager - Friendship, NYCrosby's Stores (Reid Stores, Inc.) • Friendship, NY, United States
Assistant Store Manager - Friendship, NY

Assistant Store Manager - Friendship, NY

Crosby's Stores (Reid Stores, Inc.) • Friendship, NY, United States
11 days ago
Job type
  • Full-time
Job description

Assistant Store Manager

Crosby's is looking for a motivated and dependable Assistant Store Manager to help lead daily store operations. In this role, you'll support the Team Leader in creating a clean, efficient, and welcoming environment while delivering exceptional customer service and driving store success.

You'll play a key role in supervising team members, maintaining high operational standards, and ensuring every customer has a great experienceevery day, every time.

What You'll Do

Customer Experience

  • Deliver prompt, friendly, and professional service to every customer
  • Prepare fresh food and made-to-order items following Crosby's quality and cleanliness standards
  • Promote and assist customers with enrolling in My Crosby's Rewards
  • Drive sales through suggestive selling and add-on recommendations
  • Handle customer concerns and resolve issues when the Team Leader is not present

Store Operations

  • Help oversee daily operations to ensure efficiency and profitability
  • Maintain store cleanliness, organization, and brand standards
  • Support merchandising, promotions, and inventory management
  • Ensure compliance with all food safety, tobacco, alcohol, and company regulations
  • Communicate effectively with team members and leadership

Team Leadership

  • Train, coach, and support store associates
  • Assist with scheduling and maintaining proper staffing levels
  • Provide feedback on employee performance and development
  • Foster a positive, respectful, and team-oriented work environment

Financial & Administrative

  • Assist with inventory control, audits, and reporting
  • Support accurate cash handling and daily bank deposits
  • Review timekeeping and assist with payroll processing
  • Report discrepancies and maintain accurate records

Safety & Maintenance

  • Help maintain a safe and secure store environment
  • Follow proper opening/closing procedures and cash security policies
  • Monitor equipment, cleanliness, and overall store conditions
  • Report maintenance or safety concerns promptly

Benefits

  • Medical Insurance with Employer Contribution
  • Voluntary Dental Insurance
  • Life Insurance- Company Paid
  • 401K & Paid Time Off
  • Leadership Paid Training Program
  • Career growth opportunities!
  • Company Discounts
  • Significant Fuel Discounts!
  • Scholarship Opportunity and Tuition Reimbursement
  • Employee Assistance Program- Company Paid

Requirements

Minimum Qualifications

  • 21 years of age
  • High School Diploma or equivalent
  • Able to work at least 40 hours/week, including weekends and 3 evenings per week
  • Experience Preferred
  • Valid Driver's license that meets company policy
  • Reliable transportation for position requirements (e.g., meetings, daily banking, etc.)
  • Serve Safe certified, preferred
  • Proficient in basic math to handle cash transactions, shift reports, and vendor check-ins
  • Ability to clearly assess and validate customer identification
  • Ability to understand operating instructions for lottery, point of sale systems (POS), and other equipment.
  • Tolerance of exposure to gasoline fumes and cleaning products.
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Assistant Store Manager - Friendship, NY • Friendship, NY, United States

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