Associate Director, Sales Training – Connected Care

Description

Position Summary

The newly formed Global Sales Operations & Effectiveness organization isleadingthe transformation of BD’s salescapabilities—positioning BD to become the strongest commercial organization in MedTech.

The Associate Director, Sales Training for Connected Care partners with the Connected Care segment to translate BD’s global salesmethodology, sales process, and commercial priorities into field-ready training. Operating within a global train-the-trainer model, this role equips and certifies Connected Care’s regional trainers to deliver and reinforce that training in the field, serving as the connective tissue between BD’s enterprise capability standards and how the segment builds seller capability.

Partnering closely with Business Unit leadership, regional training teams, sales enablement leaders, content creation teams, and commercial excellence stakeholders, the Associate Director translates business priorities into scalable learning solutions that improve seller productivity, accelerate adoption, strengthen sales capabilities, and drive commercial outcomes worldwide.

Key Responsibilities

Commercial Training Strategy

• Partnerwith the Connected Care sales training team to align their training strategy to BD’s global salesmethodologyand commercial priorities.

• Partner with Connected Care leadership teams toidentifycapability gaps and performance improvement opportunitiesusing data and field insights.

• Translate business priorities into focused capability plans tied to revenue, pipeline, and productivity outcomes

• Ensure training investmentsare targeted, scalable, andoutcome-driven.

Sales Methodology & Process Enablement

• Serve as a subject matter expertinBD’sglobalsalesmethodologyand commercial process.

• Translatemethodologyand process standards into formal, practical, field-ready sales training solutions.

• Ensure adoption of themethodologyis embedded in onboarding, product training, leadership development, and continuous learning programs.

• Partner with Global Sales Process leadership to continuously strengthen commercial execution.

Learning Architecture&Curriculum Design

• Design scalable learning journeysin partnership with content and enablement teams

• Partner with Global Sales Content teams and internal stakeholders to develop scalable learning journeys.

• Ensure curriculum integrates salesmethodology, commercial process, productexpertise, business acumen, customer engagement skills, digital selling aids, and product proof points.

• Leverage a mix of modalities(instructor-led, virtual,digital,simulation, and AI-enabled)to drive engagement and retention.

Trainer Excellence&Field Enablement

• Facilitate regional and global workshops, certification programs, and leadership sessions asrequired.

• Enable and certify regional trainers through a structured train-the-trainer model.

• Coach and mentor regional trainers to improve facilitation effectiveness and delivery.

• Establish best practices for training and a scalable solution for global delivery.

• Set clear standards for trainer capability, delivery quality, and consistency.

Measurement & Commercial Impact

• Establish training success metrics tied to business outcomes.

• Design and consider measures related to training completion, knowledge acquisition, behavior change,methodologyadoption, productivity improvement, pipeline impact, and revenue contribution.

• Develop dashboards and reports that support anddemonstrateeffectiveness.

• Continuouslymonitorandoptimizetraining approaches based on performance data.

Governance & Continuous Improvement

• Participate in enterprise training governance forums.

• Ensure compliance with learning standards and deployment practices.

• Identifyopportunities to simplify and scale learning solutions.

• Establish feedback loops across trainers, leaders, and sales teams.

• Share best practices across business units and regions.

Qualifications

• Bachelor’sdegreerequired.

• 7–10+ years of experience in sales training, sales enablement, commercial excellence, learning & development, or sales leadership development.

• Experience leading training initiatives within global, matrixed organizations.

• Experience supporting MedTech, healthcare, life sciences, or highly regulated industries.

• Experience designing andfacilitatinginstructor-led and virtual learning programs.

• Strong executive communication and stakeholder management skills.

Preferred Requirements

• Experience developing and deploying sales methodologies.

• Experience implementing train-the-trainer models.

• Experience measuring learning effectiveness and commercial outcomes.

• Experience working with CRM and learning technologies.

• Experience supporting global business transformations.

• Advanced degree preferred.

Leadership Attributes

• Commercially grounded, people-first leader with strong business acumen.

• Curious, innovative, and comfortable pushing boundaries while navigating governance and risk.

• Trustedpartnerwho can both collaborate and constructively challenge.

• Data-driven decision maker with the ability to translate insights into action.

• Clear, concise communicator withstrongexecutive presence.

• High integrity, learning agility, and resilience in a fast-changing environment.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare.