Responsibilities:
- Increase customer engagement, adoption, and revenue.
- Develop and nurture proven relationships with clients, serving as their primary point of contact.
- Become experienced in the client's strategic business targets and operations.
- Regularly check in with clients, understand their evolving needs, and identify opportunities for additional services.
- Facilitate or host webinars with experts to enhance customers’ product knowledge.
- Monitor contract renewals and proactively engage with clients to secure renewals.
- Identify opportunities for upselling additional products or services to meet client needs.
Requirements:
- Bachelor's degree in Business, Marketing, Computer Science, or a related field.
- Proven experience as a Customer Success Manager or in a similar client-facing role.
- Proven communication, negotiation, and interpersonal skills.
- Ability to understand technical concepts and translate them into client-friendly terms.
- Results-driven with a focus on customer satisfaction and retention.
- Ability to travel to client sites. Travel expected to be around 50%-75%.
Salary range: $72,000 - $82,000 USD per year.
Customer Success Manager • North Carolina,Remote
As a Keystone Success Manager (KSM), you will serve as the primary trusted advisor for a portfolio of NetApp Keystone customers, helping them maximize the value of their subscription services.You w... Show more
As the leader in transit technology, Clever Devices, (Hitachi Rail CD U.Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the... Show more
Benefits include: Year End Bonus, Tear Down Premium Pay Program, Retention Pay Program.All Bonus and Pay Programs subject to qualifications.The Store Manager oversees and is accountable for the tot... Show more
Hybrid Apex Branch - Apex, NC 27502.Looking to start an exciting new career? City Electric Supply (CES) offers excellent career opportunities for people who are friendly and passionate about provi... Show more
HelloTech is a nationwide, on-demand tech support platform.HelloTech provides affordable, same-day, on-site tech support services such as installations, setups, troubleshooting and repairs.Our goal... Show more
Take a sip of any drink and joy hits you just as hard as that double-shot of espresso.Because getting your daily dose of energy isn't just about quality and speed.At 7 Brew, it's about the connecti... Show more
Seeking USA residents aged 18 and over to participate in a unique research project.No in-person activities required; this study is conducted 100% online.Share your web usage anonymously with Nielse... Show more
Trial Success ManagerMotive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.For the first time ever, safety, operations, an... Show more
We are urgently seeking people interested in taking market research studies for well known brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Ear... Show more
Be the one building what's next - where AI, experience and impact come together.At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration.Our ... Show more
JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible... Show more
If you are friendly, able to invest yourself into whatever you do, hungry, want to grow and just need an opportunity to show what you're capable of, this is the right place and please swipe right :... Show more
Reports to: General Manager (GM) / Assistant Manager (AM).Assist the GM and AM in implementing strategies to attract and keep members based on our Excel Core Values.Help train new Team Players and ... Show more
The responsibilities of the Event Manager are to provide exceptional customer service throughout the entire event production process to ensure the highest standard of guest satisfaction.This positi... Show more
As a Customer Success Engineer, you'll play a pivotal role in managing the end-to-end customer journey: from onboarding new clients through to driving the ongoing success of mature accounts.Strong ... Show more
Customer Engineering Manager, Data Analytics.As a Customer Engineering (CE) Manager, you lead and deploy a team of subject matter experts responsible for working alongside our customers to provide ... Show more
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more
Director, Customer Acquisition.We believe Running Changes Everything.If you believe that, too, we want to talk.With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest runn... Show more
Abacus Technology is seeking a Quality Assurance Manager to develop, implement, and maintain quality assurance (QA) standards and processes for telecommunications operations at Fort Bragg.Review re... Show more
Compensation: Varies per assignment.Location: Remote (USA) Company: ProductReviewJobs Thank you for your interest in becoming a Paid Product Tester.This opportunity is for completing market res... Show more
