AI Community Manager

Senior Recruiting Consultant at Forbes Technical Consulting

AI Community Manager

Location: Remote (U.S.)

Employment Type: 6+ month contract

Responsibilities

• Develop and execute an enterprise-wide AI enablement roadmap aligned with strategic business objectives.
• Build and manage an internal AI community through communication channels, workshops, webinars, and collaborative learning events.
• Create a champions network to amplify adoption, share best practices, and promote AI success stories.
• Conduct user research to understand colleague needs and improve onboarding, training, and overall enablement experiences.
• Design and facilitate AI training programs tailored to different business functions.
• Translate technical AI capabilities into meaningful, clear business value for non-technical audiences.
• Serve as a liaison between AI product teams, IT, Learning & Development, and operational stakeholders to gather insights and remove adoption barriers.
• Develop dashboards and performance reports to track usage, measure adoption, and highlight areas of improvement.
• Support change management processes to ensure smooth rollout and responsible usage of AI tools.
• Stay current with evolving AI tools and platform enhancements to improve the organization’s AI maturity.
• Assist with additional AI enablement initiatives, projects, and operational support as needed.

Required Skills

• 5+ years in technology adoption, enablement, digital community management, or similar roles.
• Strong understanding of Large Language Models (LLMs) such as ChatGPT, Microsoft Copilot, Google Gemini, Claude, etc.
• High AI literacy, including generative and agentic AI principles.
• Expertise in prompt engineering and optimizing AI tool usage.
• Experience creating training content, documentation, SOPs, or learning materials for large organizations.
• Experience facilitating workshops, training events, or interactive learning sessions.
• Familiarity with agile/scrum, product lifecycle management, and enterprise change management.
• Ability to collaborate comfortably with both executive leaders and frontline employees.
• Outstanding communication, interpersonal, and problem‑solving skills.

Preferred Skills

• Ability to operate effectively in a fast‑paced, matrixed corporate environment.
• Willingness to travel nationally up to 10%.
• Ability to communicate fluently across both technical and non‑technical teams.
• Comfortable with public speaking and leading group conversations.
• Strong proficiency with Microsoft Office and modern digital tools.
• Experience with analytics or BI platforms (Tableau, Google Analytics, Adobe Analytics, etc.).
• Familiarity with product and project tools such as Jira, Trello, or Figma.

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