The Guest Service Agent is responsible for processing check-ins/outs securing payment verifying and adjusting billing and assisting guests with reservations and requests in a friendly professional and timely manner while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs exceed expectations and implement creative solutions to provide exceptional service while complying with brand standards.
Peachtree Group provides a comprehensive benefits package including medical dental vision disability and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Required Experience:
Unclear Seniority
Guest Service Agent • Saint Louis, Michigan, USA
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