Talent.com
New Castle Hotels and Resorts
Front Desk AgentNew Castle Hotels and Resorts • Bangor, ME, US
Front Desk Agent

Front Desk Agent

New Castle Hotels and Resorts • Bangor, ME, US
8 days ago
Job type
  • Full-time
Job description
Front Desk Agent

As a Front Desk Agent, you will be the first and last point of contact for guests, playing a pivotal role in shaping their experience. Whether you're welcoming an excited family embarking on their vacation, assisting a business traveler seeking a smooth check-in, or helping a guest in need of personal assistance, your warm and genuine hospitality will set the tone for their stary. This position gives you the opportunity to shine as it is a fast-paced and interactive role! As Front Desk Agent, you will:

Make a First Impression the person in this role must have a genuine passion to deliver a great hospitality experience whether in person or by phone. You must want to wow the guest with your welcoming personality.

Make a Lasting Impression while checking the guest out, inquire about their stay and let them know you really care so if they had a problem or complaint, they share it with you. Be courteous and willing to listen!

Enjoy Problem Solving many guests need help with miscellaneous things their luggage, directions, finding a good restaurant, lost luggage, a cold shower. Listen and help as best you can. You should never be too busy to help.

Be Accountable you will be collecting money, routing calls, taking messages, and meeting many other guest needs. You need to be accurate and efficient in your processes.

Be a Safety & Security Agent follow your hotels established safety and security policies & procedures. Anticipate problems and call management as needed.

Job Requirements

This role requires good verbal and written English communication skills. You must be able to handle cash or credit transactions and have front office software proficiency. This job requires light work exerting up to 20 pounds of force occasionally and/or up to 10 pounds frequently with a regular need to lift, carry, push, pull or otherwise move objects. From time to time you may need to assist with luggage which may require you to exert force of up to 50 pounds of force. Long hours, many of which may be spent standing, required.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Create a job alert for this search

Front Desk Agent • Bangor, ME, US

Similar jobs

Travel Nurse RN - Director of Nursing - $1,706 per week in Orono, ME

TravelNurseSourceOrono, ME, US
$1,706.00 weekly
Full-time +1

Registered Nurse (RN) | Director of Nursing.TravelNurseSource is working with Infojini Healthcare to find a qualified DON RN in Orono, Maine, 04473!.With over 19 years of experience shaping the hea... Show more

 • Promoted

Customer Service Agent

Southwest AirlinesBangor, ME, United States
Full-time

Join Southwest Airlines - a company with heart.In addition to the best pay in the airline industry, you will enjoy A+ benefits including Medical, Vision, Dental, 401(k) plans and paid time off.Plus... Show more

 • Promoted

Account Executive

Slice Merchant ServicesOld Town, ME, US
Full-time

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions... Show more

 • Promoted

Pharmacy Director

Encompass Health Rehabilitation Hospital of BangorOld Town, ME, US
Full-time +1

Pharmacy Director Career Opportunity.Acknowledge and Appreciate for Your Expertise as Pharmacy Director.Are you a passionate Pharmacy Director eager to excel in a fulfilling career close to home an... Show more

 • Promoted

Cargo Agent

Southwest AirlinesBangor, ME, United States
Full-time

Join Southwest Airlines - a company with heart.In addition to the best pay in the airline industry, you will enjoy A+ benefits including Medical, Vision, Dental, 401(k) plans and paid time off.Plus... Show more

 • Promoted

Call Center Agent (PT or FT)

American Red CrossBangor, ME, United States
Full-time

Join the American Red Cross and Be a For for Good! If you are committed to changing the world one community at a time, while enjoying great pay and a flexible work schedule, ARC is for you! Current... Show more

 • Promoted

SIU Investigator - Multi-Line (Desk)

USAABangor, ME, United States
Full-time

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.We seek to be the #1 choice for the... Show more

 • Promoted

Border Patrol Agent (BPA) Experienced - New Hire Sign-On and Retention Incentives

U.S. Customs and Border ProtectionOrono, ME, US
Full-time

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11).You love protecting your community and doing your part to keep our nation safe.But maybe you’re... Show more

 • Promoted

Call Center Agent

Delta AirlinesBangor, ME, United States
Full-time

There are 75,000+ reasons to join Delta Airlines - every current employee has their own.You will keep climbing with complete Compensation & Benefits, amazing Growth & Development and unmatched Trav... Show more

 • Promoted

Restaurant Delivery - Sign Up in Minutes

DoorDashStillwater, ME, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more

 • Promoted

Room Attendant

New Castle Hotels LLCBangor, ME, United States
Full-time +1

Our employees enjoy a generous benefits package, including accruing Paid Time Off (PTO), six paid holidays (prorated for part-time/full-time), and floating birthday PTO.Employees working 30+ hours ... Show more

 • Promoted

Travel Nurse RN - Administration / Management - $65 per hour in Orono, ME

TravelNurseSourceOrono, ME, US
$65.00 hourly
Full-time +1

Registered Nurse (RN) | Administration / Management.TravelNurseSource is working with Adelphi Healthcare to find a qualified Admin/Mgmt RN in Orono, Maine, 04469!.Profession: Center Administrator.B... Show more

 • Promoted

Earn Side Money at Home Testing Products

Product Review JobsSURRY, ME, United States
Full-time

Compensation: Varies per assignment.Location: Remote (USA) Company: ProductReviewJobs Thank you for your interest in becoming a Paid Product Tester.This opportunity is for completing market res... Show more

 • Promoted

Inside Sales Associate Cosmoprof 06716

Sally Beauty SupplyBrewer, ME, United States
Full-time

COSMOPROF SALES ASSOCIATE: Job Description: By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to expr... Show more

 • Promoted

Event Staff | Part-Time| Cross Insurance Center

Oakview GroupBangor, ME, United States
Part-time

Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across ve... Show more

 • Promoted

Housekeeper Wanted - Join Our Greenbush, Maine Home: Housekeeper Needed Earn $40/Hour For Quality

Housekeeper.comGreenbush, Maine, USA
$40.00 hourly
Full-time

Hello, I'm Bob, a homeowner in Greenbush, Maine, and I'm looking to hire a reliable housekeeper for my short term rental cabin.If you have a keen eye for detail and enjoy keeping a home cle... Show more

 • Promoted

Work From Home

AmazonCardville, ME
Remote
Full-time

Job Title: Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ... Show more

 • Promoted

Dental Hygienist

US NavyBradley, ME, US
Full-time

Navy is currently offering a new, limited-time pilot program to join as a Hospital Corpsman specializing in Dental Hygiene (HM/DH).This exclusive initiative provides a fast-track to advancement wit... Show more

 • Promoted

SURVEILLANCE AGENT (LOSS PREVENTION)

PENN Entertainment, Inc.Bangor, ME, United States
Full-time

We're always looking for talent that believes in having fun.At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced.You'll work with an incr... Show more

 • Promoted

Work From Home

Remote JobsOld Town, ME
Remote
Full-time

Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work f... Show more