The Human Resources (HR) Navigator serves three primary functions: (1) as a centralized onboarding and workforce navigation resource within the Veterans Health Administration (VHA); (2) providing Tier 1 HR support to current employees, connecting customers with appropriate HR teams responsive to customers' queries; and (3) providing education, researching and correction of discrepancies, and full range assistant level support for benefits and leave programs across the facility. The role ensures timely hiring, regulatory compliance, workforce readiness, benefits enrollment education, HR system data accuracy and positive employee experiences for the on-site workforce it serves.
Major duties include, but are not limited to the following:
Employee HR Support & Customer Service
Benefits Program Support
HR Systems Processing
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Work Schedule: Monday-Friday, 8am-4:30pm
Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Human Resources Assistant (Employee Benefits) - HR Navigator PD99237-S and PD99238-S
Relocation/Recruitment Incentives: Not Authorized.
Permanent Change of Station (PCS): Not Authorized
Human Resources Assistant (Employee Benefits) - HR Navigator • White River Junction, VT, US
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