Membership Coordinator (Seasonal) - Waldorf Astoria Monarch Beach Resort and Club

Membership Coordinator

The award-winning Waldorf Astoria Monarch Beach Resort & Club is looking for a Membership Coordinator to join the Membership Team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Classification : Full-Time

Shift : Various must be available to weekdays, weekends, and holidays.

Pay Rate : The pay rate for this role is $23.00 per hour and is based on applicable and specialized experience and location.

What will I be doing?

Offer assistance and information to Members and potential new Members by providing information about membership offerings, benefits, activities, spa services and other resort information, while meeting Forbes 5 Star and AAA 5 Diamond Standards.

• Must be able to stand at a desk for up to 8 hours per day. Walking is required throughout the working day
• Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis
• Must be able to lift up to 15 lbs. occasionally
• Requires grasping, writing, standing, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
• Talking and hearing occur continuously in the process of communicating with Members, guests, supervisors and subordinates
• Must be able to operate office equipment such as computers, printers, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
• High school or equivalent education required. Bachelor's Degree preferred
• One to two years in a guest contact positionprivate club, Membership, or other hospitality experience preferred.

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

In addition, we look for the demonstration of the following key attributes :

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including :