Director of Information Technology (Downtown Boston)

Director of Information Technology (Downtown Boston)

Job Category : Finance, Facilities & IT

Requisition Number : DIREC001488

Posted : September 29, 2025

Full-Time

On-site

Locations

Showing 1 location

Boys & Girls Clubs of Boston is a life-changing force for opportunity and empowerment, enabling young people to reach their full potential as productive citizens and leaders, inspired to make a difference in the Greater Boston community. For more than 130 years, no other youth-serving organization in Boston and Chelsea has engaged more young people and families. Learn more at bgcb.org and join us in transforming our members, our communities, our city

Summary :

The Director of Information Technology will manage and direct the Boys & Girls Clubs of Boston (BGCB) information technology (IT) operations, ensuring the department provides efficient and effective support services to meet the needs of BGCB.

Responsibilities :

Plans, organizes, directs, and ensures the security of BGCB’s information technology infrastructure, services, and systems.

Manages daily operations of the IT department and BGCB’s managed IT support provider (MSP)

Establishes, communicates, and implements BGCB policies and procedures

Ensures computer, telephone, and network support, in collaboration with MSP, to all system users

Works with CFO to formulate short and long-term plans to meet present and future automation, communication, and other technology needs

Assess, with MSP, the security of BGCB’s IT infrastructure and systems and creates short and long-term plans for eliminating potential security risks, including reviewing, and updating the acceptable use policy (AUP) for BGCB staff

Confers with BGCB employees across the entire organization to learn the nature of their operations and the type of data and equipment needed to attain required goals

Analyzes business requirements for IT systems and assesses need for new equipment and software

Ensures a complete inventory of all BGCB-owned hardware and software is established, maintained. Establishes and maintains a regular schedule for routine maintenance of equipment and software

Installs, supervises the installation of, or provides technical advice and support for the installation of all technology

With input from CFO, establishes goals for IT operations, evaluates actual performance against goals, and monitors the effectiveness in meeting those goals.

Provides technical assistance and advice to BGCB staff. Reports to the CFO on a regular basis on department performance, critical issues, resource needs, etc.

Overseas the planning and management of BGCB’s telephone system, VOIP, and manage any upgrade efforts

Builds and maintains relationships with outside vendors

Works closely with MSP and participates in the quarterly business meeting with virtual Chief Technical Officer (VCTO)

Identifies resource gaps and recommends changes in the IT budget

Manages the IT Department budget and prepares annual budget requests for review with CFO

Oversees and administers the procurement of services, supplies, and equipment according to purchasing policies and procedures of BGCB

Performs other related duties as required

Position Requirements :

The successful candidate must possess a user-centered attitude and a desire to work in a team-oriented environment that serves a diverse population.

An Associate’s degree in information technology, information systems, computer science, or related field.

A minimum of ten (10) years of experience working in the information technology field; minimum of three (3) years of experience in management / leadership; or any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job

Knowledge of computer systems, networks, security, telecommunications, databases, and storage systems.

Strong interpersonal, organizational, decision-making, management, leadership, and time-management skills.

Excellent analytical and problem-solving skills. Excellent written and verbal communication skills.

Ability to manage budgets and invoices and to learn BGCB’s financial practices.

Ability to manage multiple tasks in a detailed and accurate manner.

Ability to think creatively, exercise emotional intelligence, and maintain or shift focus in accordance with changing priorities.

Ability to establish effective working relationships with employees and vendors doing business with BGCB.

Driver’s license and vehicle required to travel to sites and transport equipment as needed.

Ability to lift, climb, bend, as job tasks require.

Healthy Behavior Modeling

– Teaching youth / teens the importance of living an active, healthy lifestyle is a BGCB priority. As a result, all staff is expected to model healthy behavior while working with our members

Inclusive Environment

– BGCB values creating child-friendly environments, where youth / teens of all abilities can be successful and participate. BGCB expects employees to embrace its focus on inclusion of all members, regardless of disability or developmental challenge

Continuous Learning

– Building the capacity of staff is central to BGCB. The organization encourages and requires that all staff participates in annual professional development opportunities that continue to cultivate their skills in the youth development field

Safe Spaces

– Every staff member shares the responsibility for ensuring BGCB is, and remains, an environment free of sexual, physical, or emotional abuse.

Job Type : Full Time

Pay Range depends on relevant experience and internal equity : $104-$124k

To Apply

Please complete an online application athttps : / / www.bgcb.org / aboutu / careers / .

Both a cover letter and resume are required to complete your application.

Applications without a cover letter may not be considered. Candidates will be reviewed on an on-going basis. Please upload / attach your resume to your applicant profile as well as your cover letter.

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Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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