Service Advisor

Service Advisor

Oxnard Toyota is seeking a friendly, experienced, and customer-focused Automotive Service Advisor to join our busy dealership. This is a great opportunity for someone who enjoys working in a fast-paced environment, values team collaboration, and is committed to providing top-tier customer service.

Responsibilities :

• Greet service customers in a prompt and professional manner
• Write up repair orders accurately and clearly
• Communicate customer concerns to technicians
• Recommend appropriate maintenance and repairs based on manufacturer guidelines
• Provide accurate estimates and keep customers updated on service progress
• Conduct active delivery when vehicles are ready, explaining services performed
• Follow up with customers to ensure satisfaction and encourage repeat business

Qualifications :

We offer the best-in-class industry benefits :

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.