Senior Director, Client Services, Pet / Paper / Non-Foods

Senior Director, Client Services, Pet / Paper / Non-Foods

Job Locations

US-AZ-Phoenix | US-CA-San Diego | US-TN-Nashville

Primary Posting Location : City

Phoenix

Primary Posting Location : State / Province

AZ

Primary Posting Location : Postal Code

85001

Primary Posting Location : Country

US

Requisition ID

2025-437397

Position Type

Full Time

Category

Marketing (Corporate) : Integrated Marketing, Experiential Marketing

Minimum

USD $134,000.00 / Yr.

Maximum

USD $174,200.00 / Yr.

Summary

Senior Director, Client Services - Pet / Paper / Non-Foods

At our Company, we grow People, Brands, and Businesses! We are seeking a highly dynamic Senior Director of Client Services to be responsible for the development and execution of our overall strategy across the pet, paper, and non-foods category. The Senior Director, Client Services is responsible for leading relationships with our strategic clients, developing joint business plans, partnering with retail teams to create determine white space opportunities, and driving new sales opportunities, specifically in the Private Brand space.

We are looking for a candidate with experience in retail across all channels - club, mass, pet specialty, ecommerce, and traditional grocery. The ideal candidate has a knowledge of the categories with history and passion for growing businesses, particularly in the Private Brands industry. We strive to be strategic partners with our suppliers and retailers. Apply today!

What we offer :

Full-Time Benefits (Medical, Dental, Vision, Life)

• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off

Responsibilities :

Qualifications :

Job Will Remain Open Until Filled

Responsibilities

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Sr. Director Client Team Services INEX is responsible for supporting all sales and experiential marketing strategy, initiatives, and overall results within the U.S. for select channels of distribution. Responsible for headquarter sales for the grocery and convenience outlets serviced by the Company. Other experiential marketing service responsibility will include planning, budgeting, and coordination of surge and reset work. This position will be a critical contact to the client organization and senior leadership.

Essential Job Duties and Responsibilities

Client Relations

Act as primary interface and sales / experiential marketing authority with client's management team. Ensure proper connections and communication internally with key Company stakeholders and service supporters

Initiative Development and Management

Drive key sales and retail initiative development and execution with broader experiential marketing teams. Key initiatives will include enhancement of ROI based activity reporting, deployment of new sales and experiential marketing approaches, technology, competitive benchmarking process, etc.

Management / Leadership

Administration / Reporting

Budget / Expense Control

Supervisory

Supervisory Responsibilities

Direct Reports

Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports

May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and / or Driving Requirements

Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job.

Travel up to 75%

Minimum Qualifications

Education Level : (Required) : Bachelor's Degree or equivalent experience

Field of Study / Area of Experience :

Skills, Knowledge and Abilities

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position / department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

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