Talent.com
Sales Account Specialist
Sales Account SpecialistUnited Site Services • El Monte, CA, United States
Sales Account Specialist

Sales Account Specialist

United Site Services • El Monte, CA, United States
3 days ago
Job type
  • Full-time
Job description

About USS :

United Site Services is the leading provider of comprehensive site services, dedicated to forming partnerships that ensure project and event success for our customers. Our profound industry knowledge, excellence in process management, and commitment to corporate responsibility are key pillars of our value proposition, supported by actionable best-practice programs.

Our success is driven by the dedication and collaboration of our diverse team, comprising field technicians, customer care representatives, sales professionals, and functional experts. Each team member plays a vital role in delivering a seamless and reliable experience for our customers.

By becoming a part of United Site Services, you will join an organization that prioritizes continuous improvement, teamwork, and excellence in every facet of our business.

Overview :

The Sales Account Specialist is tasked with nurturing and expanding client relationships within assigned territories, delivering efficient and scalable solutions for local and regional clients. By concentrating on proactive client management and providing customized services, the Sales Account Specialist will boost account retention and revenue growth. The role includes client engagement to comprehend regional requirements, coordination with internal teams for effective service delivery, and maximizing customer satisfaction through ongoing follow-up.

Responsibilities :

  • Builds and strengthens relationships with existing accounts while establishing connections with new clients, providing informed recommendations on product offerings to meet client needs.
  • Identifies and generates leads for potential accounts to drive new revenue.
  • Explores existing parent accounts for opportunities to expand services.
  • Secures new projects and sites from current parent accounts.
  • Identifies opportunities to attract competitor customers to our products.
  • Boosts product and unit sales beyond the initial scope.
  • Collaborates with internal teams to ensure availability of equipment, timely delivery, and proper servicing.
  • Develops account plans within assigned territories, pinpointing growth opportunities and implementing strategies to enhance client satisfaction and retention.
  • Achieves or surpasses regional revenue goals.
  • Provides customized solutions that align with client needs and maximize cross-selling or upselling potential within accounts.
  • Builds and maintains effective communication and problem resolution strategies for clients in the region, ensuring proactive support for ongoing projects.
  • Cooperates with internal teams to coordinate service delivery, resolving any client service issues to ensure a consistent client experience.
  • Presents tailored service options to clients, illustrating product benefits, pricing, and value-added services available regionally.
  • Utilizes company offerings, providing solutions to a range of issues and customizing services to meet client needs.
  • Meets or exceeds established sales quotas.
  • Leads the sales process from initial contact through proposal, negotiation, and finalization, ensuring smooth transactions and client satisfaction.
  • Maintains comprehensive knowledge of the complete range of solution offerings.
  • Delivers exceptional customer service throughout the sales cycle and post-sales.
  • Keeps updated on industry trends and developments.
  • Allocates resources efficiently to maximize results and client satisfaction.
  • Performs additional duties as assigned.

Supervisory Responsibilities :

This position does not have direct supervisory responsibilities.

Qualifications : Education :

  • 4-Year / Bachelor's degree or equivalent years of sales experience.

    • Experience :

  • A minimum of 5 years of sales experience, with at least 3 years of outside sales experience or a comparable combination of education, training, and work experience.

    • Additional Knowledge, Skills, and Abilities :

  • Willingness to travel more than 35% of the time.
  • Possession of reliable transportation for client visits.
  • Knowledge of equipment rental agreements and coordination.
  • Able to manage multiple clients at various sales process stages while ensuring high-quality service.
  • Proficient in Microsoft Office 365 suite (Excel, PowerPoint, Word, Outlook, Teams, SharePoint).
  • Strong problem-solving skills with the capability to recommend effective solutions.
  • Excellent communication, interpersonal, and negotiation skills.
  • Adept at building and nurturing strong client relationships.
  • Adaptable and quick to learn in a fast-paced environment.
  • Collaborative mindset with the ability to develop strong partnerships with colleagues.
  • Skilled in effective client communication and presentations, with an emphasis on regional client relationships and local account management.
  • Familiarity with sales processes and CRM systems (e.g., Salesforce) for managing sales activities and supporting business development.
  • Able to balance multiple clients within a region, quickly adapting to changing priorities or client needs while maintaining service quality.

    • Physical Requirements :

  • This role involves minimal to moderate physical activity, including extended periods sitting in a vehicle or at a desk, as well as standing and walking during site visits.
  • This position operates partly in a standard office environment.
  • The role requires extended driving to client sites, exposing the employee to varying weather conditions, temperature changes, dust, fumes, loud noises, and uneven terrain.
  • Must be able to handle and control objects or tools as part of job responsibilities.
  • Makes use of vision to see details of objects at close range.
  • Must be able to communicate clearly and understand speech from others.
  • Ability to focus on specific sounds while ignoring background noise.
  • Ability to discern sounds and recognize differences among them.
  • Able to perceive distinctions between colors, shades, and brightness.

    • Benefit Summary :

    All full-time employees working an average of 30 hours or more per week are eligible for a variety of benefits, including :

  • Holiday and Paid Time Off
  • Medical / Pharmacy coverage
  • Dental and Vision benefits
  • Employer-paid Short-Term Disability
  • Employer-paid Employee Basic Life and AD&D Insurance
  • Voluntary Employee and Spousal Life Insurance
  • Hospital Indemnity, Accident, and Critical Illness Insurance
  • Commuter / Transit Account options
  • Healthcare and Dependent Care Flexible Spending Accounts
  • Health Savings Account
  • 401(k) plan with employer match
  • Employer-paid Employee Assistance Program (EAP)
  • Employee Discounts

    • At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position, applicable to all locations across the US. Within this range, individual pay is determined by geographic location, job-related skills, experience, education, and certifications. Our compensation package includes base pay along with a comprehensive benefits program.

    The salary range is $63,000.00 - $94,600.00 per year.

    EEO Statement :

    All candidates for positions requiring secure site access and / or domestic air travel must possess an acceptable form of identification to comply with federal regulations.

    United Site Services is an equal opportunity employer, prohibiting discrimination against applicants or employees based on any legally recognized basis.

    Create a job alert for this search

    Account Specialist • El Monte, CA, United States