Reception Clerk III

Job Posting

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share : equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location : 601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening : Regular

Time Type : Full time

Scheduled Weekly Hours : 40

Department : 400051 Med M&D-Infect Dis STD Clinic

Work Shift : UR - Day (United States of America)

Range : UR URG 103 H

Compensation Range : $17.43 - $24.40

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries / hourly rates will be set within the jobs compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities

Acts as principal liaison between visitors and an administrative office of a department. Provides direction and assistance, requiring thorough knowledge of departmental organization and procedures. Coordinates work of clerical staff, training new employees, scheduling and assigning work and the like.

Position Summary

Acts as principal liaison between visitors and an administrative office of a department. Provides direction and assistance, requiring thorough knowledge of departmental organization and procedures. Coordinates work of clerical staff, training new employees, scheduling and assigning work and the like.

Typical Duties

• Receives visitors, patients and / or staff members, ascertains their needs and directs them accordingly; exercises tact and diplomacy, often under stressful conditions.
• Answers telephone and provides information, exercising tact and discretion to maintain good relations; relays department information that may require independent judgment and initiative.
• Performs such clerical duties as : scheduling meetings, appointments and conferences; making travel arrangements; sorting and routing mail; maintaining files and office supplies; compiling and typing reports.
• Coordinates the work of lower-level clerical staff; orients and trains new employees; schedules and assigns work; checks completed work; resolves discrepancies and problems as directed; assists in special projects as assigned.

Qualifications : High School education and 3-4 years related work experience; or an equivalent combination of education and experience.

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the Universitys Mission to Learn, Discover, Heal, Create and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military / veteran status, national origin, race, religion / creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Classes). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates for all persons consistent with our values and based on applicable law.