Administrative Assistant

The Administrative Assistant is responsible for providing a variety of administrative duties agency wide which include clerical and project based work as well assist other departments as needed. The Administrative Assistant is also required to maintain a high level of customer service and professionalism as the front desk agency representative.

These positions are responsible for observing policies, procedures and safeguards to protect the privacy of health information in compliance with the HIPAA Privacy (Privacy Rule).

Essential Functions :

• Answer phone calls (direct and transfer to applicable person)
• Greet people who visit the agency
• Notify employees when their appointment has arrived
• Notify Clinician or Case manager immediately or "On Call" individual in the event of a crisis call or internal crisis situation
• Provide clients with intake forms.
• Monitor the clinic schedule daily.
• Confirm a client's clinical appointment at least one day in advance of the appointment.
• Assist the Clinical Dept. by providing service facilitation of telemedicine assessments.
• Follow daily opening and closing procedures.

Other Activities & Responsibilities :

Position Requirements :

Minimum Qualifications : High school diploma, GED or the equivalent and one (1) year of office clerical, administrative, accounting, or receptionist experience.

Knowledge, Skills & Abilities :

Physical Requirements : Ability to perform sedentary work. Visual acuity necessary to utilize a computer monitor throughout the course of a normal workday. Ability to perform repetitive keyboarding activities and operate general office equipment. Ability to communicate verbally, both in person and over the telephone.

Working Conditions : Work is performed in a community mental health center.

Other Requirements : ability to obtain CPR and First Aid certification, continual proof of a valid Alaska Driver's License, maintain current personal vehicle insurance and registration on personal vehicle(s) used for company business, maintain a violation free driving record for the past year, and maintain satisfactory criminal background record.

Skills & Requirements Qualifications