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Senior Salesforce (SFDC) Consultant Business Systems Analyst (BSA)
Senior Salesforce (SFDC) Consultant Business Systems Analyst (BSA)TekWissen LLC • Woodland Hills, California, USA
Senior Salesforce (SFDC) Consultant Business Systems Analyst (BSA)

Senior Salesforce (SFDC) Consultant Business Systems Analyst (BSA)

TekWissen LLC • Woodland Hills, California, USA
15 days ago
Job type
  • Full-time
  • Temporary
Job description

Overview :

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client provider of digital technology and transformation information technology and services

Position : Senior Salesforce (SFDC) Consultant / Business Systems Analyst (BSA)

Location : WOODLAND HILLS CA 91367

Duration : 6 Months

Job Type : Temporary Assignment

Work Type : Hybrid

Job Description

  • We are looking for an experienced Senior Salesforce Consultant / BSA with strong Salesforce Administration and Consulting certifications.
  • The ideal candidate will be responsible for solution design in Salesforce working closely with Senior Salesforce Architects and client SMEs.
  • This is a client-facing role requiring strong consulting solutioning and stakeholder management skills.

Key Responsibilities :

  • Lead or play a major role in Salesforce solution design across Sales Service Experience Health and Data Clouds.
  • Collaborate with business and IT teams to gather and translate requirements into functional and technical solutions.
  • Partner closely with Senior Salesforce Architects Enterprise Architecture teams and executive-level sponsors (VP / Director) to ensure alignment with business goals.
  • Conduct end-to-end requirements gathering including EPICs features and user stories using tools like JIRA and Confluence.
  • Prepare detailed requirement and solution design documentation including gap analysis use cases and scope documents.
  • Coordinate with offshore teams for development configuration and testing during build and deployment design brainstorming and requirements clarification sessions across multiple geographies.
  • Participate in Scrum of Scrums model for large-scale Salesforce programs.
  • Build prototype configurations in Salesforce (Sales / Service / Experience Cloud AgentForce) during the design phase.
  • Provide architectural oversight and ensure alignment with CRM roadmaps and Salesforce best practices.
  • Required Skills and Experience :

  • 8 years of total IT experience including at least 5 years in .
  • Proven track record in 4 5 Salesforce implementations (Sales Service Experience Health or Data Cloud) each lasting at least 6 months.
  • Strong domain experience in Healthcare payer business particularly within Sales processes.
  • Hands-on experience in requirements analysis documentation and management (EPICs user stories etc.).
  • Proficiency with JIRA Confluence and other issue / requirement tracking tools.
  • Strong understanding of Salesforce objects configuration and administration essentials.
  • Experience in CRM roadmap planning architectural design and implementations.
  • Excellent interpersonal communication and stakeholder management skills with experience handling large enterprise programs.
  • Experience with onsite-offshore coordination and flexibility for late evening or early morning calls.
  • Apex / Visualforce and Salesforce code optimization knowledge are good to have but not mandatory.
  • Good to Have :

  • Experience in code-level re-engineering or optimization on Salesforce.
  • Exposure to custom app development on the platform.
  • TekWissen Group is an equal opportunity employer supporting workforce diversity.

    Key Skills

    Administration And Accounting,Law Enforcement,AECOM,Apache,ABB,Corporate Development

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Salesforce Consultant • Woodland Hills, California, USA

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