Human Resources Business Partner II

Human Resources Business Partner

The Human Resources Business Partner (HRBP) serves as a key member of the Human Resources team, partnering with site leadership and employees to provide HR support in a dynamic, fast-paced services environment. Reporting to the HR Director, this role supports day-to-day HR operations while also contributing to strategic initiatives that drive employee engagement, operational excellence, and compliance with employment laws and company policies. This role requires a high level of professionalism, integrity, and confidentiality, with the ability to build trust and credibility across all levels of the organization. This is an onsite position at our Global HQ in Westerville.

Responsibilities :

• HR Operations & Employee Support
• Provide HR support by responding to employee inquiries and escalating complex issues appropriately.
• Enables team effectiveness, role clarity, and process improvements.
• Assist with maintaining personnel records, HR data accuracy, and employee status changes (e.g., new hires, transfers, promotions, terminations).
• Support HR communication processes, including distribution of announcements, policy updates, and organizational changes.
• Ensure confidentiality and compliance in handling employee information.
• Work with client group (when assigned) on HR issues and programs.
• Talent & Workforce Planning
• Track workforce data to support hiring, retention, and workforce planning activities.
• Assist with career path development initiatives and tracking of high-potential employees.
• Provide support for performance management processes, including review cycle administration and feedback collection.
• Employee Relations & Engagement
• Partner with HR team members to address moderate employee relations matters, escalating sensitive issues to senior HRBPs.
• Contribute to programs that foster a positive workplace culture and promote employee engagement.
• Analytics & Reporting
• Use HR systems to generate reports and track key workforce metrics.
• Interpret basic HR data to provide insights that support decision-making.
• Maintain HR dashboards and documentation to ensure visibility of trends and progress.
• Organization Design & Change Management
• Assist in small-scale organizational changes (e.g., team restructuring, reporting line adjustments).
• Support HR-led change initiatives by helping create communication materials and facilitating team discussions.
• Document and track progress on process improvements within HR operations.
• Communication & Collaboration
• Deliver clear and timely communications on HR programs and policies.
• Adapt communication style to different audiences, ensuring clarity and understanding.
• Help create an open channel of dialogue between leadership and employees by supporting team meetings and forums.

Qualifications :

Time Travel Needed : 10%