Clinical Operations Administrator

Clinical Operations Administrator

Baltimore, MD

SINAI-HOSPITAL

CLINICAL PRACTICE TR

Full-time - Day shift - 8 : 00am-5 : 00pm

Professional

$46.79-$72.52 Experience based

Summary

Who We Are : LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

About the Role :

Under the general supervision of the AVP of Operations, LBHMG supports all efforts to implement care delivery systems in the ambulatory setting that are safe, timely, effective, equitable, efficient and patient centered. Provides ambulatory LifeBridge Health Medical Group (LBHMG) staff with professional development expertise as an educator, change agent, leader, and consultant. Works alongside medical directors, operations managers and service line leaders to advance and standardize clinical operations throughout the system within a culture of quality, safety and efficiency. Ensures timely access to services, clinics and physicians to support patient progression across the continuum of care. Designs and advances clinical staff education, protocols and development programs across the medical group in line with system practice, quality metrics and evidenced based protocols. Directly manage the clinical operations supervisors in their work and monitors their performance.

Key Responsibilities :

Works as a member of the Medical Group Leadership Team to develop and ensure the successful completion of Medical Group goals, objectives and system aims for improving quality and safety.

Directs all education process for clinical staff including Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Medical Assistants (MAs), and other clinical support staff within the LBHMG, directly or through a partnership with LBH clinical education department.

Provides leadership, mentors and coaches practice leaders and staff.

Promotes professional growth, critical thinking and effective alignment of each practice and service line.

Ensures adherence to policies and procedures as well as compliance with external licensing, accreditation and regulatory bodies.

Ensures the establishment of employee work groups, providing a framework for employee participation in clinical decision-making.

Designs, implements, and monitors systems necessary for management of patient care in a timely and satisfactory manner.

Establishes annual and long-term goals and strategic plans for division / department; develops and revises supporting programs, plans and services.

Leads the development and implementation of the clinical education programs in order to promote excellence in clinical practice and the performance of a highly competent clinical support team.

Functioning as partner for the Director of Primary Care, assesses long term capital and operational needs and ensures plans are in place to address these needs.

Develops and / or recommends business plans for proposed and existing programs in collaboration with others.

Job Requirements :

Education : Master of Science in Nursing

Licensure / Certification : Maryland RN license, American Heart Association Basic Life Support CPR

Experience : 7 plus years of experience

What We Offer :

Impact : Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.

Growth : Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.

Support : A culture of collaboration with resources like unit-based practice councils and advanced clinical education support improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.

Benefits : Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.

Why LifeBridge Health?

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region : Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of CARE BRAVELYwhere compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity / expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity / expression.