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Breads Bakery - Union Square
Front of House Associate - All LocationsBreads Bakery - Union Square • New York, NY, US
Front of House Associate - All Locations

Front of House Associate - All Locations

Breads Bakery - Union Square • New York, NY, US
30+ days ago
Salary
$17.00 hourly
Job type
  • Full-time
  • Part-time
Job description

Breads Bakery is a New York bakery dedicated to producing handmade breads and pastries using traditional baking techniques, and providing our guests with an unforgettable experience. We believe a guest's first impression of our bakery should be accompanied by a familiar and warm welcome, and we're looking for just the right person to do it!

Breads Bakery is seeking enthusiastic, dynamic individuals to join our team as a front-of-house associate. We have position openings at all our Manhattan based locations (Union Square, Upper West Side, Upper East Side, Rockefeller Center, Bryant Park and NYU Langone).

Responsibilities & Expectations:

  • Recognize the importance of providing extraordinary hospitality and exemplify this in interactions with guests and vendors alike.
  • Assist in all fundamental levels of the guest experience from answering product questions to point of sale.
  • Ensure proper inventory and quality are maintained- recognizing that every day presents varying needs and adjusting workflow to meet these needs.
  • Assist at other Breads Bakery locations as needed; ability to adjust and adapt gracefully to unexpected changes.
  • Maintain a clean, safe and aesthetically pleasing space in accordance with operations and sanitation guidelines.
  • Follow tasks as instructed by direct managers and shift supervisors, ensuring responsibilities are met and, when possible, exceeded.
  • Govern service recovery as needed with professionalism and sincerity.

Skills & Requirements:

  • Professional experience in customer service or relevant roles.
  • Background in hospitality and/or the food & beverage industry, preferred but not required.
  • Commitment to providing exceptional service and genuine experiences.
  • Remarkable communication and interpersonal skills, strong problem-solving aptitude, and ability to multitask.
  • Ability to work holidays and weekends.
  • For part-time associates, individuals must have availability for at least 3 shifts per week and must work at least 2 shifts per week.
  • Ability to safely and successfully perform essential job functions consistent with the ADA, FMLA and other federal, state and local standards / requirements including meeting and qualitative or quantitative productivity standards
  • Ability to maintain reasonably regular, punctual and regular attendance consistent with the ADA, FMLA and other federal, state and local standards / requirements
  • Compliance with all personnel policies and practices


Compensation & Benefits:

  • Base hourly rate of $17.00 per hour, plus gratuities averaging $6.00–$12.00 per hour, resulting in average total earnings of approximately $23.00–$29.00 per hour.
    • Additional Pay: individuals who hold a valid NYC Food Protection Certificate (Food Handler Certification) are eligible for an additional $0.50 per hour.
  • Insurance: Medical, dental, vision, and life insurance with 35-75% employer contribution (available to full time team members following waiting period)
  • Paid time off package
  • 401(k) retirement savings plan with employer contribution
  • Access to commuter benefits, flexible spending accounts (FSA), financial wellness programs, mental health and fitness benefits, store discounts, and PLUM benefits
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Front of House Associate - All Locations • New York, NY, US

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