Operations & Service Manager

Job Description

Job Description

About Tacombi...

Founded in 2005 on the balmy beaches of the Yucatan, Tacombi is a quickly growing Mexican taqueria and hospitality company based in New York City. We are always on the look out for awesome talent to join our team, especially as we continue to expand and to open taquerias in new locations. If you're looking join a company that prioritizes employee growth and teamwork, we would love for you to apply!

About the role...

Assist management team in all day-to-day operations, provide support to staff during service to improve their performance and adopt, embody and implement the Standards of Mexican Hospitality.

GUEST EXPERIENCE :

• Ensure that all staff fully embody our mission, exceeding the highest standards of Mexican Hospitality to guarantee that all guests feel welcome and are given responsive, friendly and attentive service at all times
• Thoughtfully manage scheduled shifts with a consideration for business activity, while ensuring that both the guests’ expectations and the profitability targets are met
• Ensure restaurant cleanliness and an “A” grade from Department of Health to reflect the care and pride in the service we provide
• Serve as an ambassador of the Tacombi brand to make a positive impact on the guests, team and community you touch

OPERATIONS MANAGEMENT :

STAFF DEVELOPMENT :

SKILLS :