No longer accepting applications
User Support Analyst
DataStaff, Inc.Raleigh, NC, United States11 days ago
Job type
- Full-time
Job descriptionProvide exceptional technical assistance to end-users, ensuring their IT-related issues are resolved promptly and efficiently. Handling a variety of tasks, including troubleshooting hardware and software problems, and guiding users through system setups. Requires strong communication skills to effectively understand and address user concerns, as well as a solid technical background Diagnose and resolve hardware, and software issues. Assist users with technical problems via phone, email, or Microsoft Teams. Perform regular updates and maintenance on computer systems. Install and configure operating system and software applications. Set up and maintain hardware, including computers, printers, and peripherals. Create and update technical documentation and user guides. Track and manage support tickets, ensuring timely resolution. Provide training to users on new systems and software. Escalate complex issues to higher-level support or specialized teams. Associate degree in computer science or an IT related field from an appropriately accredited institution and three years of experience in the information technology field related to the position’s role; or High School or General Educational Development (GED) diploma and 1-5 years of experience in the information technology field related to the position’s role; or an equivalent combination of education and experience. 3 Years - Diagnose and resolve hardware, and software issues. 3 Years - Assist users with technical problems via phone, email, or Microsoft Teams. 3 Years - Perform regular updates and maintenance on computer systems. 3 Years - Install and configure operating system and software applications. 3 Years - Set up and maintain hardware, including computers, printers, and peripherals. 3 Years - Create and update technical documentation and user guides. 3 Years - Track and manage support tickets, ensuring timely resolution. 3 Years - Provide training to users on new systems and software 3 Years - Escalate complex issues to higher-level support or specialized teams. 3 Years - High School or General Educational Development (GED) diploma and 1-5 years of experience in the information technology field related to the position
DataStaff, Inc. is seeking a User Support Analyst for a long-term contract opportunity with one of our direct clients in Raleigh, NC.
- This position is on-site
Responsibilities :
Education Qualifications :
Required Skills :
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Create a job alert for this search
User Support Analyst • Raleigh, NC, United States
Related jobs
Diagnose and resolve hardware, and software issues.Assist users with technical problems via phone, email, or Microsoft Teams.
Perform regular updates and maintenance on computer systems.Install and ...Show moreLast updated: 12 days ago
We are seeking an Desk Support Technician to join our team supporting the Centers for Disease Control and Prevention (CDC) Service Desk in Fort Collins, CO.
In this role, the candidate will provide ...Show moreLast updated: 30+ days ago
At BMC trust is not just a word - it's a way of life!" .We are an award-winning, equal opportunity, culturally diverse, fun place to be.
Giving back to the community drives us to be better every sin...Show moreLast updated: 30+ days ago
IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an upbeat, customer-focused, and analytical individual to join our customer support team.At...Show moreLast updated: 25 days ago
We are seeking a dedicated individual to join our Technical Support team at Marsh & McLennan as a Senior Analyst - IT Support.
This role will require employees to be in the office five days a week.I...Show moreLast updated: 17 days ago
Handle support calls or tickets.Installing and updating product line applications, integrated 3rd party applications, and operating system and / or database applications.
Exercise sound professional j...Show moreLast updated: 30+ days ago
A company is looking for a Network Support Analyst III responsible for maintaining a reliable, secure, and efficient data communications network.
Key Responsibilities Design, implement, and manage...Show moreLast updated: 1 day ago
Position is 100% on-site in Raleigh, NC.Candidate MUST be local to the Raleigh area (Triangle Region of NC).Candidate must work EST Business Hours.
Our direct client has an opening for a User Suppor...Show moreLast updated: 30+ days ago
Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets.Our cu...Show moreLast updated: 30+ days ago
Client is seeking Application Support Lead for L / L support team where you will interface with key stakeholders and apply your technical proficiency across various aspects of application support for...Show moreLast updated: 17 days ago
A Customer Support Analyst Level II works within the Customer Support Center to meet the needs of GHX's important customers.
The CSA II will be responsible for managing customer relationships for cu...Show moreLast updated: 30+ days ago
The Information Technology (IT) provides a full range of information system resources for the client and its four branch offices.
The division develops and maintains a variety of integrated automate...Show moreLast updated: 7 days ago
The candidate will be required to work onsite at least two days a week in Charlotte, NC.The IT Service Desk Agent I will provide front line telephone\email support to internal customers with IT rel...Show moreLast updated: 8 days ago
At the core of Epic's success are talented, passionate people.Epic prides itself on creating a collaborative, welcoming, and creative environment.
Whether it's building award-winning games or crafti...Show moreLast updated: 30+ days ago
User Support Analyst
Cynet SystemsRaleigh, NCFull-time
Journeyman Computer User Support
GDITCollins, Fort, CO, USAFull-time
Technical Support Analyst
BMC Software, Inc.: United StatesFull-time
Associate Customer Support Analyst, New Grad
IXL LearningRaleigh, NC, United StatesFull-time
Senior Analyst - IT Support
US031 Marsh & McLennan Shared Services LLCBeechleaf,RaleighFull-time
Support Analyst
Computer Software Innovations LLCFlorida, United StatesFull-time
Network Support Analyst
VirtualVocationsRaleigh, North Carolina, United StatesFull-time
1.20. User Support Technician
Focused HR SolutionsRaleigh, North Carolina, United StatesFull-time
Quick Apply
User Support - Onsite Technical Support - Mumbai
WomenTech NetworkRemote, USRemote
Full-time
Application Support Analyst - Onsite
eTeamRaleigh, NCFull-time
Customer Support Analyst II
GHXRemote, USRemote
Full-time
User Support Analyst (Onsite)
Serigor Inc.Raleigh, NC, United StatesFull-time
- Promoted
Service Support Analyst- Junior
Novalink Solutions LLCRaleigh, NC, USFull-time
Senior User Experience Researcher
Epic GamesCary, NC, USFull-time