Program Specialist

S14303P

Program Specialist

PSO-Cont Ed-GC Cont Education

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

The University of Georgia Center for Continuing Education & Hotel is hiring motivated, dependable, and team-orientated individuals for jobs that advance UGA’s mission of Public Service and Outreach. The Georgia Center, located on campus across from Stegeman Coliseum, is the campus hub for the development and administration of non-credit professional and continuing education courses as well as home of the only on-campus hotel.

http://www.georgiacenter.uga.edu/

External

TRS or ORP

Employee

Benefits Eligible

Full Time

Monday to Friday, 8am to 5pm, and some weekends in support of programs
and activities.

$50,000-$55,000 (commensurate with experience)

10/27/2025

Yes

12/01/2025

Athens Area

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Continuing Education Pro II

Exempt

1.00

Bachelor’s degree in a related field or equivalent and 2 years of professional experience

The Program Specialist provides program and operational support to a portfolio of existing and future developed continuing education programs. These programs are offered across a variety of modalities including in-person, hybrid, and online and cover a range of disciplines supporting the lifetime educational journey of Georgians. The Program Coordinator collaborates with UGA staff, faculty, and subject matter experts to develop and deliver training programs designed to meet the needs and demands of the workforce. Additionally, this position is needed to develop new opportunities for sponsored/contract work.

This position involves a commitment to customer service, the willingness to work collaboratively in a changing environment, and the skill to work with members of the University community (faculty, staff, and students) as well as those outside of the University community (SME, businesses, etc.) who have diverse skills and expertise. The Program Specialist supports a range of activities related to the planning, development, and execution of programs in a self-sustaining unit, including on site coordination, program development, student support, evaluation efforts, community engagement, instructor/speaker support, and other organizational initiatives.

• Ability to manage a variety of training and continuing education tasks for a diverse portfolio of continuing education programs (e.g., conducting online research, coordinating registration, program planning)
• Knowledge of various types of educational delivery (preferably professional education/development, continuing education, training, etc.) and understanding of college organization, goals, and objectives, policies and procedures
• Ability to build working relationships in various areas, including higher education, & corporate settings
• Strong organizational, communication and interpersonal skills
• Ability to use Learning Management Systems to deliver online training
• Ability to implement different teaching methodologies in support of optimized learning
• Administrative skills including ability to write reports, business correspondence, and procedure manuals
• Customer service- focused on customer experience and a basic understanding of marketing concepts

• Sitting for long periods of time.
• Work in front of computer screen for extended periods.

Yes

Yes

Yes

No

No

Yes

No

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Coordinate and manage a diverse portfolio of new and existing continuing education programs to ensure successful courses that provide quality educational experience and positive revenue stream

• Coordinate and oversee content delivery and development of assigned and newly developed courses with instructors including: contracting, content development, content review, collaboration with instructional design team, course scheduling, onsite and online program support, and instructor agreement preparation.
• Work and communicate with subject matter experts, instructors, faculty, staff, and other internal and external stakeholders to ensure successful program delivery.
• Approve course descriptions, learning objectives, and agendas for CEU approval, following Board of Regents guidelines.
• Input and manage program details in Georgia Center event management system (PSO Connect).
• Respond to student questions via email and phone about courses to increase interest and potential enrollment.

40

Research, identify, and execute new opportunities for sponsored work/collaborations/ program partnerships

• Research new program topics of interest and pursue program development.
• Recruit and secure new SME’s, instructors, and coach mentors as needed for program development.
• Work with Georgia Center web instructional developers to develop new online courses.

30

Continuously assess programs for relevance, accuracy, and quality; implement modifications / updates as needed to improve student learning experience

• Review existing programs and determine feasibility for additional delivery formats, including course spinoffs.
• Create, manage, and report on course budgets to achieve positive financial revenue results.
• Support program marketing to include: website updates, review of external advertising agency campaigns, creation of promotional opportunities, and identification of potential further opportunities for program promotion

20

Support Georgia Center strategic initiatives and organizational priorities

• Assist with CE projects and /or other duties supporting the strategic initiatives of the organization.
• Serve on internal and external committees.
• Periodically exhibit CE certificate programs at conferences and/ or industry association expos to generate enrollments.

10

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Leta Salazar

leta.salazar@uga.edu