Program Manager (Aesthetics Coaching Business) : Sri Lanka (Remote)

PROGRAM MANAGER AESTHETICS CONSULTING BUSINESS (REMOTE)

Job Responsibilities

• Develop and implement operational systems, processes, and KPIs to support scaling, ensuring seamless integration of enhancements and streamlined client experiences.
• Collaborate with the lead consultant, HOD, and cross-functional teams to refine, package, and iterate on consulting offerings, including service packages, operational tools, and growth frameworks tailored for aesthetics practices.
• Partner with marketing and sales to align product positioning, branding, and go-to-market strategies.
• Ensure a best-in-class client experience through effective processes, tools, and resources.
• Conduct market research on aesthetic industry trends (medspa, dermatology, plastic surgery), incorporate best practices into offerings, and prioritize roadmaps for scalable improvements.
• Monitor performance metrics, track KPIs (e.g., retention rates, client satisfaction), analyze feedback, and identify opportunities for optimization.
• Lead client retention strategies by improving service delivery and overseeing project management for program launches, including testing and adoption metrics.

Expected Qualifications & Skills

Work Hours & Expectations

Benefits

We do not offer part-time roles, so we only apply if you are serious about committing your full-time commitment to our company.