Commercial Transact Enablement Manager

Transact Enablement Manager (TEM) For Commercial

Come build community, explore your passions and grow your career. If you join the Microsoft Business Operations team, you will join an organization that strives to make doing business with Microsoft easy. Your leadership will help us scale and evolve our operations, whilst always transacting with excellence to meet our customers' needs and ensure Microsoft Runs on Trust. As Transact Enablement Manager (TEM) for Commercial, you will be part of the Global Transact Services team, ensuring executional excellence and scaling our Commercial Quote to Cash operations. You will partner closely with multiple business groups including Vendor Operations, Field Operations, Partner Operations, and other internal stakeholder teams, to ensure Commercial revenue is processed and reported compliantly and on-time. This is a pivotal role which will allow you to develop your skills in prioritisation & judgement, stakeholder engagement & influencing, communications (up to CVP level), problem solving & continuous improvement. The successful candidate should be comfortable working within a highly matrix-driven multinational organization, exhibit solid organizational, communication, and analytical skills, and have a strong customer focus. Microsoft's mission is to empower every person and every organization on the planet to achieve more, and we're dedicated to this mission across every aspect of our company. Our culture is centered on embracing a growth mindset and encouraging teams and leaders to bring their best each day. Join us and help shape the future of the world.

Responsibilities

Execution Excellence & Program Management

• Leverage data and performance metrics to monitor performance and demonstrate business impact.
• Communicate Commercial operations performance status & health to relevant stakeholders, including up to CVP level.
• Work with other teams (e.g., Vendor Ops, Field Ops, Partner Ops, other internal stakeholder teams) to ensure processes are rigorous and executed efficiently. Hold stakeholders accountable for following the established schedule, risk mitigation plans and processes.
• Manage and maintain the relevant rhythm of business (ROB), ensuring participants and stakeholders are communicating and responding according to the necessary cadence.

Planning, Evaluation & Improvement

Qualifications